Was just sitting here thinking...did we make a mistake buying a FR product...after reading *SO* many posts about problems (ours included, of course)....
then I realized....
OF COURSE there are more issues being revealed right now...it's SUMMER!
I will say that after a few extra phone calls, our issues are being handled *quickly* and efficiently...we'll pick 'er up next Friday.
I've learned we must be assertive (not aggressive...honey vs. vinegar) with our dealers. Getting warranty work does goes through several different people at the dealer and balls can get dropped. Example: the warranty facilitator at our dealer didn't realize another warranty scheduler *had* made that all important *appointment* when we brought our baby in. There also seemed to be an issue with the all important paper work/work order chain of custody.
Keep notes, document, document, document. Travel up the ladder of command if you're not getting the answers/resolutions you think you deserve/paid for. As I said, sometimes it's a simple case of someone dropping the ball or not following through.
Here's hoping you'll be a happy camper again...SOON!
If age is a state of mind, and I've lost my mind, I'm AGELESS, right?
Give me 40 acres and I'll turn this rig around:
Flagstaff 5er 2014 8528 IKWS
, Platinum Package, Regency Interior "Buffy"
F250 Super Duty 2013
Tuxedo Black "Biff"
Days camped 2014