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Originally Posted by Tech740
Well I got it back. It is much better than before. We have a few more issues we are working through with them to get addressed (roof issues, a slide that goes out sideways and clicks and jumps when its fully retracted, another slide that is not centered and causes the window seal to dislodge when it moves). I really hoped that for the price of these things the initial quality would be a little better. Hoping to hear back soon not that Expo week is over for them.
We did get to tour the production facility though and that was a very cool process to see. They are adding on to the Sandpiper/Sierra facility so that more of the units get PDI checked before leaving the factory.
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Glad they're taking care of you but one would have to ask if it would of been better to not let a unit where slides are not centered, or that go out sideways, ever leave the factory to begin with? It's not like those issues are easily overlooked.
Not sure how it even made it through the dealer and PDI as far as that goes.
I personally despise the RV Industry, it's nothing but lies. Everything from their brochures and websites to most of the dealers and sales people.
I'd of asked them why they need an addition to their facility so more units get PDI checked? According to the brochure they already check every unit, or at least cleverly word this BS so one would assume so, more lies.