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Old 01-08-2016, 05:39 AM   #1
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Heater problems

We just took delivery yesterday of our 2016 sandpiper 37rkok. I finally figured out the thermostat which is a dometic 2 zone. I got the heater to come on last night around 10 pm and went to bed. I woke up at 330 am and its 50 degrees inside. The fan will come on but no heat. Any suggestions what I need to check?
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Old 01-08-2016, 05:56 AM   #2
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Make sure you have propane and the valves are open. Do the cook stove burners light?

Also make sure the thermostat isn't "programmed" to go off during the night.
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Old 01-08-2016, 07:06 AM   #3
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Also, make sure the vents aren't closed or blocked. Did you get the heat to come back on?
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Old 01-08-2016, 11:48 AM   #4
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Propane was my first thought. My 381RBOK has an automatic switch over from tank to tank too, you may have only turned on 1 tank. At delivery they didn't teach you how to use the thermostat?
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Old 01-08-2016, 03:16 PM   #5
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Thank you both. I did have a return blocked and I was out of propane . I was in a hurry and didn't check the levels last night. I love this forum!!! I'm so glad I found it. I'm sure I will have a lot of questions.
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Old 01-09-2016, 02:04 AM   #6
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They didn't deliver a brand new unit with full propane tanks? Whew.... Where is this place I need to avoid?
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Old 01-09-2016, 02:48 AM   #7
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Probably Pan Pacific RV Centers
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Old 01-09-2016, 11:06 AM   #8
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I bought used from a dealer for our very first RV and that even came with full propane tanks.....
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Old 01-09-2016, 01:28 PM   #9
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Heater problems

Fun town in cleburne, tx. We've only had it since Thursday and the one of the recliners is broken, washing machine has flooded the bedroom and the shower leaks. Are these problems for the dealer or forest river?
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Old 01-09-2016, 01:34 PM   #10
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Old 01-09-2016, 01:39 PM   #11
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Quote:
Originally Posted by chop249 View Post
They didn't deliver a brand new unit with full propane tanks? Whew.... Where is this place I need to avoid?
Mine were not full either, Camping World, Council Bluffs, IA.

They had LP in them but not even close to full.
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Old 01-09-2016, 01:52 PM   #12
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Those sound like Forest River warranty items. I'm becoming the expert. Seriously, I hope you are using a professional or highly trained person to mitigate water damage. Sounds like you will need dryers and dehumidifiers. Just be cautious if you rent and use powerful dehumidifiers on your own. They can weaken or destroy seals on things. I would not wait for my salesperson. It's the service department you need. Camping World is contracted to perform warranty work for forest River. If you have one close by take it there.
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Old 01-09-2016, 06:16 PM   #13
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Fun town in cleburne, tx. We've only had it since Thursday and the one of the recliners is broken, washing machine has flooded the bedroom and the shower leaks. Are these problems for the dealer or forest river?
WOW!!!! So sorry! I was going to buy from them but got that "gut" feeling so I found a better deal and drove to Ohio. Same unit with more upgrades for less money. Fun Town CLAIMS they beat anyone's prices but wouldn't even match the other price with their lower featured unit. Texas has the 3 day change your mind law if I'm not mistaken. I'd drive it back over there now!
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Old 01-09-2016, 11:16 PM   #14
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We actually bought it almost 2 weeks ago. Just picked it up a couple of days ago.
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Old 01-09-2016, 11:18 PM   #15
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Originally Posted by Auntielo1 View Post
Those sound like Forest River warranty items. I'm becoming the expert. Seriously, I hope you are using a professional or highly trained person to mitigate water damage. Sounds like you will need dryers and dehumidifiers. Just be cautious if you rent and use powerful dehumidifiers on your own. They can weaken or destroy seals on things. I would not wait for my salesperson. It's the service department you need. Camping World is contracted to perform warranty work for forest River. If you have one close by take it there.

I'm gonna have to figure out how to handle it. We live full time in our trailer and are 5 hours from where we bought it.
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Old 01-09-2016, 11:44 PM   #16
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I showed my wife your post and her jaw hit the floor. So glad we went to Ohio. I told them we would take it on Saturday, left on Monday and picked it up on Tuesday. I'd call FR now and get them involved. I've heard good things about them directly. They should be able to direct you where to go local. I've got a punch list of minor items that need to be addressed but nothing like this.
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Old 01-10-2016, 05:22 AM   #17
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I sent fr and email Saturday morning. If I don't hear back I will call them on Monday.
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