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01-08-2016, 05:39 AM
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#1
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Member
Join Date: Dec 2015
Posts: 34
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Heater problems
We just took delivery yesterday of our 2016 sandpiper 37rkok. I finally figured out the thermostat which is a dometic 2 zone. I got the heater to come on last night around 10 pm and went to bed. I woke up at 330 am and its 50 degrees inside. The fan will come on but no heat. Any suggestions what I need to check?
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01-08-2016, 05:56 AM
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#2
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"On the road again"
Join Date: Feb 2012
Location: Parker County Texas
Posts: 1,152
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Make sure you have propane and the valves are open. Do the cook stove burners light?
Also make sure the thermostat isn't "programmed" to go off during the night.
__________________
Robert & Estha Shiflet
Georgetown XL 378TS
Jeep Gladiator Willys Tow Vehicle
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01-08-2016, 07:06 AM
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#3
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Phat Phrog Stunt Team
Join Date: Apr 2012
Location: Tipp City, OH
Posts: 7,154
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Also, make sure the vents aren't closed or blocked. Did you get the heat to come back on?
__________________
2016 Georgetown 364TS
2017 Jeep Rubicon Recon toad
Nights Camped 2019 - 17
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01-08-2016, 11:48 AM
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#4
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Senior Member
Join Date: Nov 2015
Location: Burleson, Tx.
Posts: 390
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Propane was my first thought. My 381RBOK has an automatic switch over from tank to tank too, you may have only turned on 1 tank. At delivery they didn't teach you how to use the thermostat?
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01-08-2016, 03:16 PM
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#5
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Member
Join Date: Dec 2015
Posts: 34
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Thank you both. I did have a return blocked and I was out of propane . I was in a hurry and didn't check the levels last night. I love this forum!!! I'm so glad I found it. I'm sure I will have a lot of questions.
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01-09-2016, 02:04 AM
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#6
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Senior Member
Join Date: Nov 2015
Location: Burleson, Tx.
Posts: 390
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They didn't deliver a brand new unit with full propane tanks? Whew.... Where is this place I need to avoid?
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01-09-2016, 02:48 AM
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#7
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Member
Join Date: Oct 2015
Posts: 71
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Probably Pan Pacific RV Centers
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01-09-2016, 11:06 AM
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#8
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Senior Member
Join Date: Nov 2015
Location: Burleson, Tx.
Posts: 390
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I bought used from a dealer for our very first RV and that even came with full propane tanks.....
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01-09-2016, 01:28 PM
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#9
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Member
Join Date: Dec 2015
Posts: 34
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Heater problems
Fun town in cleburne, tx. We've only had it since Thursday and the one of the recliners is broken, washing machine has flooded the bedroom and the shower leaks. Are these problems for the dealer or forest river?
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01-09-2016, 01:34 PM
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#10
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Site Team
Join Date: Mar 2014
Location: Grayson County, Texas
Posts: 21,587
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Dealer.
Sent (I think)
__________________
2015 FR Wildcat 295RSX / GMC Sierra
Nights Camped: '13 = 49/'14 = 74/'15 = 74/'16 = 85/'17 = 110/'18 = 111/'19 = 86/'20 =108/'21 = 115/'22 = 135/'23 = 78; Booked for 2024 = 69
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01-09-2016, 01:39 PM
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#11
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Member
Join Date: Sep 2014
Location: NW Iowa
Posts: 52
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Quote:
Originally Posted by chop249
They didn't deliver a brand new unit with full propane tanks? Whew.... Where is this place I need to avoid?
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Mine were not full either, Camping World, Council Bluffs, IA.
They had LP in them but not even close to full.
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01-09-2016, 01:52 PM
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#12
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Member
Join Date: Oct 2015
Posts: 71
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Those sound like Forest River warranty items. I'm becoming the expert. Seriously, I hope you are using a professional or highly trained person to mitigate water damage. Sounds like you will need dryers and dehumidifiers. Just be cautious if you rent and use powerful dehumidifiers on your own. They can weaken or destroy seals on things. I would not wait for my salesperson. It's the service department you need. Camping World is contracted to perform warranty work for forest River. If you have one close by take it there.
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01-09-2016, 06:16 PM
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#13
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Senior Member
Join Date: Nov 2015
Location: Burleson, Tx.
Posts: 390
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Quote:
Originally Posted by 00sandie
Fun town in cleburne, tx. We've only had it since Thursday and the one of the recliners is broken, washing machine has flooded the bedroom and the shower leaks. Are these problems for the dealer or forest river?
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WOW!!!! So sorry! I was going to buy from them but got that "gut" feeling so I found a better deal and drove to Ohio. Same unit with more upgrades for less money. Fun Town CLAIMS they beat anyone's prices but wouldn't even match the other price with their lower featured unit. Texas has the 3 day change your mind law if I'm not mistaken. I'd drive it back over there now!
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01-09-2016, 11:16 PM
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#14
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Member
Join Date: Dec 2015
Posts: 34
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We actually bought it almost 2 weeks ago. Just picked it up a couple of days ago.
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01-09-2016, 11:18 PM
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#15
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Member
Join Date: Dec 2015
Posts: 34
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Quote:
Originally Posted by Auntielo1
Those sound like Forest River warranty items. I'm becoming the expert. Seriously, I hope you are using a professional or highly trained person to mitigate water damage. Sounds like you will need dryers and dehumidifiers. Just be cautious if you rent and use powerful dehumidifiers on your own. They can weaken or destroy seals on things. I would not wait for my salesperson. It's the service department you need. Camping World is contracted to perform warranty work for forest River. If you have one close by take it there.
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I'm gonna have to figure out how to handle it. We live full time in our trailer and are 5 hours from where we bought it.
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01-09-2016, 11:44 PM
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#16
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Senior Member
Join Date: Nov 2015
Location: Burleson, Tx.
Posts: 390
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I showed my wife your post and her jaw hit the floor. So glad we went to Ohio. I told them we would take it on Saturday, left on Monday and picked it up on Tuesday. I'd call FR now and get them involved. I've heard good things about them directly. They should be able to direct you where to go local. I've got a punch list of minor items that need to be addressed but nothing like this.
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01-10-2016, 05:22 AM
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#17
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Member
Join Date: Dec 2015
Posts: 34
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I sent fr and email Saturday morning. If I don't hear back I will call them on Monday.
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