Originally Posted by tromler
Update: forest river picked up the trailer mid July and towed back to Indiana factory.
Gave them a itemized list of 57 items, some small cosmetic, others not.
Came back to CT this morning
After looking through it, they addressed every issue. Very pleased.
For those familiar with the 365 saq, they come with 6 k axles, which for the weight of this unit, is not really sufficient. I had askedmthemnto replace to 7k axles and they did. They also replaced my tired due to the mileage of towing it back.
I am extremely pleased at this point and very happy that forest river stepped up.
That is great to hear! I am pleased that they are giving this type of customer service. I've said it before and will say it again, they have the best floorplan on the market in the 365SAQ. I too, am impressed with them.
2012 Sandpiper 365SAQ weighing @ 15k, Onan, 2nd air, slide toppers, TST
2013 F350 6.7L Lariat 4x4 CC DRW,Viair 1007, Ride-Rites, Edge CTS, B&W
2001 Chevy 3500CC DRW 4x4, 8.1L, 4.10 gears w/ Detroit TrueTrac
2001 Ford Excursion Limited 4x4 7.3L,V/B Spring Mod, ProComps, Hellwig Swaybar, & other 'Necessities'