Some are having to take out the connector(wall unit) behind the main TV and straighten out the mess of wires there. The factory really has made a mess of these wires at times. Check all connectors that you can find. Some have found that the connectors are not crimped tight enough. Come down to the Sandpiper and Sierra forums at the bottom of the main page. There is lots of discussion about this there. The Sierra is the sister unit to the Sandpiper.
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