Reply
 
Thread Tools Display Modes
Old 03-09-2015, 05:53 PM   #11
Senior Member
 
Rodgers's Avatar
 
Join Date: Mar 2013
Location: Washington Illinois
Posts: 130
I would definitely get Lippert on the line. I would also get Forest River as well. This is a Quality Control Issue and should have never been assembled to that camper. This was a line or final inspector that didn't do their job This is a duel quality control problem If you are a member of FROG Bob Byrne he could get you the contact info and name of the plant manager where the Sierra 5th wheels are built.In Indiana
__________________

__________________
Rodgers is offline   Reply With Quote
Old 03-09-2015, 07:28 PM   #12
Phat Phrog Stunt Team
 
TURBS's Avatar
 
Join Date: Aug 2011
Location: Iowa
Posts: 34,337
Let's us know what they say.
Good luck.
Attached Thumbnails
Click image for larger version

Name:	1425943670763.jpg
Views:	126
Size:	38.4 KB
ID:	71061  
__________________

__________________
TURBS is offline   Reply With Quote
Old 03-09-2015, 07:51 PM   #13
Senior Member
 
SKnight's Avatar
 
Join Date: Feb 2014
Posts: 1,428
Good luck with Jeff Johnson. He took forever to respond to me and supposedly hasn't responded to my dealer either.
__________________
Now-2014 Sierra 346RETS 5er BUB
Then-2002 Keystone Springdale 286RLDS TT

Nights camped in 2014-28, 2015-127, 2016-10
SKnight is offline   Reply With Quote
Old 03-09-2015, 07:58 PM   #14
Phat Phrog Stunt Team
 
AquaMan's Avatar
 
Join Date: Apr 2012
Location: Tipp City, OH
Posts: 6,477
10yr old unit, 2nd owner, and though you say it looks great, you don't know for sure how it was treated its entire life. I don't see FR or Lippert doing anything, and honestly I wouldn't expect them to. Take your lumps, have it fixed, and continue to enjoy it!


Sent from my iPhone using Forest River Forums
__________________
2016 Georgetown 364TS
Nights Camped 2017 - 49
AquaMan is offline   Reply With Quote
Old 03-09-2015, 11:35 PM   #15
Senior Member
 
Join Date: Nov 2014
Posts: 140
A quality control issue here. Regardless of age or 2nd owner, this is a factory control failure. I would still go ahead and contact them. I'm sure their is much more damage then you know. I would also contact the NTSA. This would be a safety issue and possibly a recall. If you weren't observant this could have been deadly. I would think that forest river would help you out with a different unit. Each state has different laws regarding this. Good luck.
__________________
jimmyt11664 is offline   Reply With Quote
Old 03-09-2015, 11:54 PM   #16
Senior Member
 
Join Date: Jan 2015
Posts: 100
Sorry for your bad luck, and thank god you found it before it possibly turned into a tragedy, but i bet the most you'll hear from either manufacturer is sorry, we can't help you. It'll be an insurance issue, they may possibly go fir the manufacturers. To me (and I'm not an insurance adjuster)the trailer should be totaled due to frame damage

Sent from my SM-N910V
__________________
mustardbucket107 is offline   Reply With Quote
Old 03-10-2015, 11:53 AM   #17
Phat Phrog Stunt Team
 
AquaMan's Avatar
 
Join Date: Apr 2012
Location: Tipp City, OH
Posts: 6,477
Quote:
Originally Posted by jimmyt11664 View Post
A quality control issue here. Regardless of age or 2nd owner, this is a factory control failure. I would still go ahead and contact them. I'm sure their is much more damage then you know. I would also contact the NTSA. This would be a safety issue and possibly a recall. If you weren't observant this could have been deadly. I would think that forest river would help you out with a different unit. Each state has different laws regarding this. Good luck.
I looked at the pictures, and I can't tell with certainty that it was faulty manufacturing. I see a tack weld on one side of the beam, but what I don't see, is the other side of this beam. I also am not sure of where this weld is on the frame, or where the crack is. The crack could be the cause of severe overloading. I hope the OP gets complete reimbursement, but I don't think it will happen.
__________________
2016 Georgetown 364TS
Nights Camped 2017 - 49
AquaMan is offline   Reply With Quote
Old 03-10-2015, 12:32 PM   #18
Junior Member
 
Join Date: Mar 2015
Location: SoCal
Posts: 18
The trailer was never overloaded or abused under my watch and the previous owner hardly used it...was like new even at 8 years old.

In the picture the edges look pretty smooth to me showing there wasn't a weld done on the back side either but I'll take a closer look....

Update Jeffrey Johnson (FR) forwarded my email to Wayne Bigler (FR)....

Bigler (FR) left me a VM and then followed up with an email asking for pics and directed me to call the frame manufacturer (866-524-7821)...

I sent Bigler (FR) and email with pics and VIN for his review...

I called LCI, spoke with Tara, explained issue, was given Ref # and asked to send email with photos to warranty@lci1.com...

I sent email to LCI explaining my discovery with photos to document my findings...

I just received an automated email from LCI asking for everything I had just sent...

I responded and sent everything they asked for...

Now working on report to NHTSA...
__________________
savente29 is offline   Reply With Quote
Old 03-10-2015, 12:47 PM   #19
DDC
Senior Member
 
DDC's Avatar
 
Join Date: Sep 2011
Location: Komoka Ontario
Posts: 2,364
Quote:
Originally Posted by savente29 View Post
The trailer was never overloaded or abused under my watch and the previous owner hardly used it...was like new even at 8 years old.

Update Jeffrey Johnson (FR) forwarded my email to Wayne Bigler (FR)....

Bigler (FR) left me a VM and then followed up with an email asking for pics and directed me to call the frame manufacturer (866-524-7821)...

I sent Bigler (FR) and email with pics and VIN for his review...

I called LCI, spoke with Tara, explained issue, was given Ref # and asked to send email with photos to warranty@lci1.com...

I sent email to LCI explaining my discovery with photos to document my findings...

I just received an automated email from LCI asking for everything I had just sent...

I responded and sent everything they asked for...

Now working on report to NHTSA...
Glad to hear you have some interest from them, also that you are going forward with the report to NHTSA as this is the only way get these types of safety defects recorded and force recalls if necessary, we hear people complaining about safety related things on here but if they do not follow through with a report to NHTSA the problem just continues and someone may die because of it.
__________________
"Well that didn't go as expected"
2015 Chev 2500HD Highcountry Duramax
Cedar Creek Silverback 33IK
Donald&Casey cairn terrier
Rest in Peace Mary my darling wife.
Scottish by birth Canadian by time.
DDC is offline   Reply With Quote
Old 03-10-2015, 01:59 PM   #20
Junior Member
 
Join Date: Mar 2015
Location: SoCal
Posts: 18
NHTSA compliant filed and confirmation number received....details of complaint below and should be available in 72 hours at Vehicle Owners | Safercar -- National Highway Traffic Safety Administration (NHTSA)

ISSUE - ONE OF TWO OF THE MAIN SUPPORT BEAMS IN PIN BOX IS CRACKED DUE TO MANUFACTURER DEFECT BECAUSE OF INCOMPLETE WELD IN THE PIN BOX OF THE FRAME. DETAILS-WHILE RETURNING FROM A 5 WEEK (6,200 MILE) VACATION IN AUGUST IN 2013 I NOTICED A SMALL CRACK IN THE FIBERGLASS SIDE PANEL ON THE DRIVER SIDE OF THE PIN BOX (BELOW SLIDE OUT TO LEFT). THE CRACK GREW LONGER OVER TIME AND A SECOND CRACKED BEGAN TO APPEAR (ABOVE SLIDE OUT TO RIGHT); THE SHEET METAL UNDER THE HITCH PIN ALSO BEGAN SAG AND THE TRIM WAS PULLING AWAY FROM THE TRAILER. I REMOVED THE PROPANE TANKS TO INSPECT UNDER THE AREA WHERE THE HITCH PIN AND THE FRAME CONNECT. I DISCOVERED ONE OF THE TWO MAIN SUPPORT BEAMS WAS CRACKED COMPLETELY THROUGH. I REMOVED THE SHEET METAL UNDER THE HITCH PIN AND DISCOVERED THE FRONT DRIVER SIDE CORNER OF THE HITCH PIN HAD SPLIT AT THE WELD; IT HAD ONLY BEEN SPOTTED WELDED IN ONE SPOT. THE FRONT PASSENGER SIDE CORNER OF THE HITCH PIN HAD A COMPLETE WELD AT THE CORNER. I WAS SURPRISED TO DISCOVER HOW THIN THE GAUGE OF THE METAL USED IN THE HITCH PIN AREA AND THAT THE INCOMPLETE WELD WAS NOT CAUGHT DURING QC. I FEEL THE LACK OF QA FROM THE FRAME BUILDER (LCI) AND THE RV MANUFACTURER (FOREST RIVER) CONTRIBUTED DIRECTLY TO THE FAILURE OF THE FRAME WELD SEPARATING AND THE FRAME CRACKING IN HALF. I HAVE HAD HEARD OF OTHER FRAME FAILURES WITH LCI AND FOREST RIVER AND BELIEVE THIS IS NOT AN ISOLATED INCIDENT. I AM GRATEFUL WE DID NOT EXPERIENCE A CATASTROPHIC FAILURE WHILE TRAVELING THAT COULD HAVE COST US OURS LIVES AND/OR THE LIVES OF OTHERS. I HAVE MANY PICTURES AVAILABLE AS WELL.
__________________

__________________
savente29 is offline   Reply With Quote
Reply

Tags
5er, frame, sierra

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 11:35 PM.