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Old 11-18-2012, 05:29 PM   #1
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365 SAQ - First Cold Trip - Problems - Anyone Experience the same?

So we just got back from our first cold weather trip. First, the seemingly obvious issue.... I wake up one morning and its freezing in my camper. I check the gas situation inside first by trying to light the stove, and I got nothing. So I bundle up and check outside, knowing that atleast one of my tanks should be full. I go outside to find that my regulator is not automatically or manually switching between tanks. I physically move one propane tank from one side to the other and now I have gas. So I think my regulator is shot - It only draw from one side and will not auto or manually switch to the other side. Should be an easy fix.

Now for the not so easy, and I'm wondering if any other 365 SAQ owners are experiencing or have experienced the same. My heat register in the living space is right up against the entertainment center. Over the course of the weekend the heater has dried out the cabinetry to the point of discoloration and has started to warp the paneling on one of the cabinet doors. The heat is so concentrated in the area that the cabinet door handle is actually warm to the touch. So now my wood finish is discolored and warped - and this is after only a long weekend. To add insult to injury, on Saturday night my TV suddenly flashed a warning about an overheat condition and then stopped working. Audio works great, but I no longer have a picture on the TV. Now I'm not trying to create tropical conditions, the thermostat was set to 68 degrees. I'm looking to see if anyone else is experiencing this and if so what luck have you had getting it fixed?

I'm not sure this is a dealer issue, but more of a design flaw. I'm calling the dealer tomorrow and hoping for the best, but I'm not sure what options are available to correct this issue. Any thoughts?
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Old 11-18-2012, 06:11 PM   #2
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About the heat duct no, but the TV they put in my Rockwood is a Toshiba, it kept doing the samething and I had to reset it by unplugging it. I took it to the dealer and they installed the same TV back on the bracket from the factory. This time they left the Manuel, so I started to read it and it says it has to be 4" from the wall the factory bracket was 1/2" from the wall. Hence it was overheating and shutting down. I went down to Walmart and bought a new bracket, so far we are good.
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Old 11-18-2012, 06:15 PM   #3
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floor vent

You should br able to purchase a floor vent from Menards or home depot that has an adjustable baffle to limit air flow.
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Old 11-18-2012, 06:29 PM   #4
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Quote:
Originally Posted by rlocicero
You should br able to purchase a floor vent from Menards or home depot that has an adjustable baffle to limit air flow.
It's the only vent in the main living space... Limiting its flow would result in the coach never warming up.... Do you own a 365SAQ, not trying to be smart, but knowing the layout is key to understanding this problem.
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Old 11-18-2012, 07:03 PM   #5
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How about re-directing the air flow from your heat register with something like this. Available from Home Depot.

SEARCH - air+deflector - Home Improvement, Home Renovation, Tools, & Hardware | Home Depot Canada
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Old 11-18-2012, 07:22 PM   #6
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Quote:
Originally Posted by kenandterry
How about re-directing the air flow from your heat register with something like this. Available from Home Depot.

SEARCH - air+deflector - Home Improvement, Home Renovation, Tools, & Hardware | Home Depot Canada
Not a bad idea... Just curious what the dealer is going to do about the warped and discolored cabinetry. This might work for a long term fix if it clears the door, but I am not looking for a solution that requires three steps to open a door. I think for $50k the mfg can engineer a product that doesn't destroy its self under normal use. I am concerned about how the dealer plans to remedy the damage that has resulted.
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Old 11-19-2012, 09:35 AM   #7
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I posted a response over in the Sandpiper area too, but another point. I always have to bleed the lines of my stove due to air getting in. The lines have been tested twice and found no leaks, but I still have to turn on all eyes of the stove and let them get the air out. Still, I had bad change overs on both campers that were replaced.
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Old 11-19-2012, 01:21 PM   #8
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Well I just got off the phone with the dealer. The solution ... pull up the floor, seal off the existing heat register, and open a new heat register further away from the cabinetry. I'm not sure how I feel about this solution since the existing floor runs under all the cabinetry, appliances, and furniture. I guess one option is to remove everything and reinstall and the other option is to cut around everything and reinstall the floor with seams against all the cabinetry etc. I'm not sure which is worse...

I'm holding out hope on this one, but its definitely cautious optimism.... pulling up the floor, closing / opening holes, and replacing the floor seems to have a lot of room for ongoing issues. I'm guessing I'm not the first with this problem though because there wasn't too much discussion concerning the root cause of the problem. I described my problem and they quickly explained the fix and scheduled a drop off time.
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Old 11-19-2012, 02:37 PM   #9
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You are correct. The only way they could get around it is take out all the cabinets and then repair the area. I hope they remember that is where the water and waste tanks are. Also, you know they will just 'patch' the current hole for the register and then cut a new one. Leaving the old spot as a place of weakness when it is done.
I would get the name of your factory rep from Sierra/Sandpiper and call them if you are not 100% satisfied with the dealer. Also, as I suggested in the Sandpiper forum, take pics so you can adequately document it and send the people involved the information they need.
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Old 11-19-2012, 07:53 PM   #10
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So.... not having experienced a problem with an RV before that required pulling out the floor, cutting / patching, and replacing the floor .... I plan to photo document the unit before drop off and immediately following the repair(s). My question at this point is, do I engage the FR Product Manager and notify them of the impending repair in the event the disagree with the approach, or do I just sit tight and wait for the dealer to complete the work and take it from there. I'm obviously a little nervous, and this is due to the quality of work I've already experienced from the dealer with previous post-delivery issues. I just don't see how they are going to replace the floating floor without pulling the whole interior out or how they are going to patch up the existing register hole without creating a "soft spot" in the floor where the register used to be.

Still hoping for the best, but really putting a lot of faith into the dealer or Forest River standing behind this fix. Just found out tonight a friend of mine with a Sandpiper 365 experienced the same issues a week ago. Same solution proposed by his dealer.... wondering if this is turning out to be a recognized issue.
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