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Old 01-08-2014, 11:54 AM   #41
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Funny how forest river handles things on a case by case basis.. They just did mine at no out of pocket cost at all. No labor cost.. Didnt even have to travel to my dealer who was an hour and a half away.. Did it at local dealers shop.. But goid for you.. 300 isnt too bad .. But again this should be the standard axle put under these heavy units..
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Old 01-08-2014, 09:55 PM   #42
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Funny how forest river handles things on a case by case basis.. They just did mine at no out of pocket cost at all. No labor cost.. Didnt even have to travel to my dealer who was an hour and a half away.. Did it at local dealers shop.. But goid for you.. 300 isnt too bad .. But again this should be the standard axle put under these heavy units..
I agree and find it very odd. I have a 2013 also just like you Rtazz and got approval for the work, but for parts and labor being done at my dealer. Given that it seems people are having the axels replaced at no cost to them I would press them a little and see if you can't save yourself the $300. I'd be interested to hear their reasoning and double standard. Ultimately it's really not at no cost anyway unless your dealer is on your doorstep. I have a 4 hour tow to mine and just hoping I can schedule the work for a Saturday. Otherwise it will be an unpaid day off and,regardless of the day, will be the fuel cost of an 8 hour round trip. And if the work cannot be completed in a day for one reason or another, could include the cost of overnight. Yes, I am thankful for the replacement being done, don't get me wrong, I just wish they would treat their customers equal.
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Old 01-09-2014, 11:36 AM   #43
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I would lean on the dealer a little to find out where that $300 is coming from. The axle swap on mine is being done as "warranty work" from FR and I would not expect to pay anything for warranty work to be done.
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Old 01-09-2014, 11:42 AM   #44
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I would lean on the dealer a little to find out where that $300 is coming from. The axle swap on mine is being done as "warranty work" from FR and I would not expect to pay anything for warranty work to be done.
I thought the same thing, although I was told my dealer had to supply the labor to do it. I really didn't care as long as they were changed out to the correct ones. I still have a very good relationship with my dealer after all of this was said and done.

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Old 01-09-2014, 11:43 AM   #45
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I think forest river will not pay labor because 1 my unit is out of warranty ( even though I did notify of my concerns while still under warranty) and 2 the work is being done by a dealer that is not a forest river dealer. I don't want to push so hard they pull the offer off the table.
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Old 01-09-2014, 11:47 AM   #46
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My work was done by a non forest river dealer. I was in warranty but its still strange. No set protocol just case by case and some are just outright denied.Simple solution fir FR is put 7 k axles right off the bat but something that makes sense is normally not done in the rv industry.
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Old 01-09-2014, 11:53 AM   #47
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I think forest river will not pay labor because 1 my unit is out of warranty ( even though I did notify of my concerns while still under warranty) and 2 the work is being done by a dealer that is not a forest river dealer. I don't want to push so hard they pull the offer off the table.
Smart play there! When done I think you will be pleased!

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Old 01-09-2014, 12:09 PM   #48
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Smart play there! When done I think you will be pleased!

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Old 01-19-2014, 07:37 PM   #49
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Unexpected winter uncover and hitch up today. My axles are in to my dealer in PA so making the trip tomorrow from a snowy NY. Leaving 4.30am to be there 1st thing and hopefully be on way home tomorrow evening on new 7k's. Let you know.
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Old 01-19-2014, 07:42 PM   #50
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That's great. Hope everything goes as planed. My axles and related parts were ordered Thursday so I hope to have them done as soon as they are in. Luckily my unit is already at the dealer. Good luck.
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