Contact for sierra warranty

[MR.M]

anybody have a good contact number for FR Sierra division . the number giving gets me know where and i have a gentlemen with a 2019 sierra387 that the transfer switch in the inverter went out and the mother board on the fridge . any help with a way to contact that will illicit a response from FR would be greatly appreciated

[bikendan]

What about the gentleman's dealer? Can't they help?

[MR.M]

Originally Posted by bikendan

What about the gentleman's dealer? Can't they help?

Right dealers are so much help ! lol no he's a thousand miles away from his dealer . set up to a couple months in a park in Fort Myers and not feeling like hooking up to drop off at a dealer for 45 days .So if you have some inside contact info great other wise your post is kind of worthless

[bikendan]

Originally Posted by MR.M

Right dealers are so much help ! lol no he's a thousand miles away from his dealer . set up to a couple months in a park in Fort Myers and not feeling like hooking up to drop off at a dealer for 45 days .So if you have some inside contact info great other wise your post is kind of worthless

Not really. Many dealers, like RVW, will send parts to their customers.
Also many dealers, like mine, will contact the brand warranty or parts department for you.
Not sure how I was to know that he is a 1000 miles away from the dealer.

[MR.M]

Originally Posted by bikendan

Not really. Many dealers, like RVW, will send parts to their customers.
Also many dealers, like mine, will contact the brand warranty or parts department for you.
Not sure how I was to know that he is a 1000 miles away from the dealer.

Yes many dealers will , his seems to be less then helpful . same as most of the dealer support network . thought there might someone who had an inside line . guess not .

[itat]

Originally Posted by MR.M

Right dealers are so much help ! lol no he's a thousand miles away from his dealer . set up to a couple months in a park in Fort Myers and not feeling like hooking up to drop off at a dealer for 45 days .So if you have some inside contact info great other wise your post is kind of worthless

If you want help you’d be well advised to not insult the first person that tries to help!

FR will likely insist that you first try the selling dealer and if you aren’t satisfied with their response you can then ask the Sierra warranty rep for the name of another dealer close by or ask their permission to use the services of an independent RV repair service. Sounds liked you’re now at step 2.

Good luck.

[MR.M]

Originally Posted by itat

If you want help you’d be well advised to not insult the first person that tries to help!

FR will likely insist that you first try the selling dealer and if you aren’t satisfied with their response you can then ask the Sierra warranty rep for the name of another dealer close by or ask their permission to use the services of an independent RV repair service. Sounds liked you’re now at step 2.

Good luck.

I ask for a contact number that actully gets though to someone in FR i get nothing . no insults but your post is no help either . Asking for contact number not opinions on what to do . can't get a hold of any Sierra rep no returned calls no help and neither is posting for info here . i really don't see how your lecture helps nothing but snarky comments .

[koller1509]

Originally Posted by MR.M

anybody have a good contact number for FR Sierra division . the number giving gets me know where and i have a gentlemen with a 2019 sierra387 that the transfer switch in the inverter went out and the mother board on the fridge . any help with a way to contact that will illicit a response from FR would be greatly appreciated

Sierra Warranty Administrator:
Tobi Conroy tconroy@forestriverinc.com (574) 535-1520

Sandpiper/Sierra Warranty Manager:
Jeff Johnson jjohnson@forestriverinc.com (574) 534-4574

Sierra Parts Administrator:
Madonia Moser mmoser@forestriverinc.com (574) 389-4693

This contact info is two years old, but should get you in touch with somebody to help you.

[BarabooBob]

In the days of texting and fast response social media, it seems like many people have forgotten that the use of punctuation and capital letters make things much easier to read and understand. I miss the days of proper grammar and easy to read sentences. You can yell at me now for being off topic.

[KyDan]

Mr M- the only snarky comments we see here are coming from you.
Sorry you are aggravated with your situation but others are simply trying to help. If the phone numbers supplied here do not work for you it's not our fault. Please feel free to do your own web search for the information you seek.
Good luck!

Originally Posted by MR.M

I ask for a contact number that actully gets though to someone in FR i get nothing . no insults but your post is no help either . Asking for contact number not opinions on what to do . can't get a hold of any Sierra rep no returned calls no help and neither is posting for info here . i really don't see how your lecture helps nothing but snarky comments .

[MR.M]

Originally Posted by koller1509

Sierra Warranty Administrator:
Tobi Conroy tconroy@forestriverinc.com (574) 535-1520

Sandpiper/Sierra Warranty Manager:
Jeff Johnson jjohnson@forestriverinc.com (574) 534-4574

Sierra Parts Administrator:
Madonia Moser mmoser@forestriverinc.com (574) 389-4693

This contact info is two years old, but should get you in touch with somebody to help you.

Thank you so much . i really appreciate you responding with needed info . no help from dealer , they all want him to pack up and drop off for who knows how long . since he is living in it just arrived 2 days ago . it's hard to follow their warranty procedures

[wmtire]

Originally Posted by MR.M

anybody have a good contact number for FR Sierra division . the number giving gets me know where and i have a gentlemen with a 2019 sierra387 that the transfer switch in the inverter went out and the mother board on the fridge . any help with a way to contact that will illicit a response from FR would be greatly appreciated

MR. M, are you in the RV repair business (judging by your statement of "I have a gentlemen")?

[MR.M]

Originally Posted by BarabooBob

In the days of texting and fast response social media, it seems like many people have forgotten that the use of punctuation and capital letters make things much easier to read and understand. I miss the days of proper grammar and easy to read sentences. You can yell at me now for being off topic.

Because you couldn't understand what was written . really helpful first weight police now grammar police

[wmtire]

Originally Posted by MR.M

Because you couldn't understand what was written . really helpful first weight police now grammar police

Enough, this thread is being closed. Please respond to my previous question via a PM.