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Old 09-04-2014, 10:50 PM   #51
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Quote:
Originally Posted by Phil57 View Post
Very helpful post! I would assume that you have done everything you can to get you POS repaired. Have you talked to FR or had it returned to the factory? I don't know where you live but it is worth the time to make that trip if you are having issues. They will pick your unit up also if it needs to be returned. Also some pre planing on your and FR part will keep the turn around time to a minimum. If they know what parts you need they can turn the rig around and have it back to you much faster.
I also see that you are trying to sell your POS to other forum members and stating that you just "want to down size" hmm not nice!I wish you the best and hope that you can get your rig straight and back to camping without the hassles.

Honestly I am wanting to downsize. I want something 36' or less. Yes I am also tired of dealing with FR. I call FR junk because:

Both front hydraulic jacks have been replaced after arguing for two years

My trailer stays 80 degrees in the summer running both A/C's. Even after installing sun guard tint over factory tint and put the thin insulation in all windows.

My trailer cost me $200-$400 a month in propane during the winter due to poor insulation. I was told by dealer it was four seasons winterized

I had to replace all cabinet hinges cause they started falling off from normal use

My bunk bed frame broke after 6 months with my 5 year old sleeping on it.

Just now trying to get axles replaced.

Granted these are nothing major but the craftsmanship of these trailers is horrible. The insulation is the worst I ever seen. I was a newbie when I bought mine and if I knew about the insulation issue I would have bought an open range or keystone. As far as the issues with the trailer they have all been fixed. I would not sell something that is not right to someone regardless. So don't act like I am trying to screw someone over. I am calling FR for face value junk but some people swear by them. After dealing with FR I will never buy another one of their products.



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Old 09-04-2014, 11:05 PM   #52
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Quote:
Originally Posted by JRRoden View Post
Forest River is straight up junk!!! I will NEVER buy another FR product! I have had one problem after another!


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Yep that was a helpful post
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Old 09-04-2014, 11:08 PM   #53
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Quote:
Originally Posted by JRRoden View Post
Honestly I am wanting to downsize. I want something 36' or less. Yes I am also tired of dealing with FR. I call FR junk because:

Both front hydraulic jacks have been replaced after arguing for two years

My trailer stays 80 degrees in the summer running both A/C's. Even after installing sun guard tint over factory tint and put the thin insulation in all windows.

My trailer cost me $200-$400 a month in propane during the winter due to poor insulation. I was told by dealer it was four seasons winterized

I had to replace all cabinet hinges cause they started falling off from normal use

My bunk bed frame broke after 6 months with my 5 year old sleeping on it.

Just now trying to get axles replaced.

Granted these are nothing major but the craftsmanship of these trailers is horrible. The insulation is the worst I ever seen. I was a newbie when I bought mine and if I knew about the insulation issue I would have bought an open range or keystone. As far as the issues with the trailer they have all been fixed. I would not sell something that is not right to someone regardless. So don't act like I am trying to screw someone over. I am calling FR for face value junk but some people swear by them. After dealing with FR I will never buy another one of their products.



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OK here is a solution:
Make your bucket list of repairs
Wait until Jan 1 or so 2015 (because you obviously have a jerk Dealer)
Register for the Forest River Owners Group Rally next year
Drag your TT to the rally
Have Forest river fix every one of your issues for free for the $380-ish cost of the rally
Problem solved.
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Old 09-09-2014, 12:47 AM   #54
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Unfortunately I don't have the time or money to go to the rally since I am taking care of my mother. Even if I did go to the rally I would want FR to buy my trailer back. I am sorry for the negativity but I am tired of dealing with FR.


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Old 09-09-2014, 12:59 PM   #55
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Have you dealt with Forest River direct or with a dealer? Set up an appointment to take it to the Factory for the repairs if the dealer can get it done. i had the same problems. It was really the dealers causing the problems, Not Forest River. Once i contacted them and it went to the factory, everything has been fixed to my satisfaction and then some. Is a big difference having it done there than at a dealer that does not care. I was in the same boat and wanted them to either buy it back or give me a new unit. They went above and beyond to make my unit great.
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Old 09-09-2014, 05:58 PM   #56
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Well I am going to get an e-mail for a gentleman at FR tomorrow from a fellow forum member I work with. An I will go from there but I don't have the time to drag my trailer all the way to Indiana. I will gladly have them come pick it up.


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Old 09-09-2014, 06:09 PM   #57
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And they will do. They offered to pick up and deliver my MH to get the repairs done. I did have time and took it my self. They did offer to reimburse for fuel.
Can't beat that.
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Old 09-11-2014, 04:15 AM   #58
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We're you able to get contact information from factory?
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Old 09-11-2014, 08:30 AM   #59
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My overall first impression of Forest River products is a good one. I have only owned my Sandpiper for two weeks but the fit and finish is been superior to the other models I have owned and I was very impressed with my keystone product before this. The issues that I've had one screw that was halfway out and there was one finish nail that was halfway and both easily fixed without a trip back to the dealer. The only item I will need the dealer to correct is the water filter will not stay on. I have a temporary fix applied but will need the dealer to apply a permanent fix.

I do understand that when I have issues I will need to take my trailer back to my original dealer in most cases to be repaired under warranty. The Forrest river pamphlets set the expectation before I even engaged in conversation with the dealer. Owning two other brands my experience was the exact same, needed to take it to the original dealer or wait. My dealer did provide an emergency contact number to reach them after hours or if on the road and I were to have issues so they may assist in a repair but do not offer a mobile repair service.
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Old 09-11-2014, 04:35 PM   #60
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Anyone got a number for FR? I just called their main line and the guy I talked to was extremely rude!


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