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Old 09-11-2014, 05:02 PM   #61
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Anyone got a number for FR? I just called their main line and the guy I talked to was extremely rude!


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Wow! I can't imagine that. Rude? Wow! Hmm I am stumped as to why someone is just rude. What did they say. Who was it. What number did you call?


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Old 09-11-2014, 05:10 PM   #62
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You know Phil your attempt a sarcasm is really pathetic. I thought this forum was to help each other. I called their main line an they connected me with a gentleman that acted like what I was trying to say didn't matter. An that he only deals with dealers not customers. I asked to be transferred he refused.


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Old 09-11-2014, 05:11 PM   #63
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Wow! I can't imagine that. Rude? Wow! Hmm I am stumped as to why someone is just rude. What did they say. Who was it. What number did you call?


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Here they all are if I can attach them:
Attached Files
File Type: pdf ContactInformation (1) (1).pdf (46.2 KB, 27 views)
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Old 09-11-2014, 06:35 PM   #64
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You know Phil your attempt a sarcasm is really pathetic. I thought this forum was to help each other. I called their main line an they connected me with a gentleman that acted like what I was trying to say didn't matter. An that he only deals with dealers not customers. I asked to be transferred he refused.


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Sorry should have sent this info to you, maybe they can help:
Attached Files
File Type: pdf ContactInformation (1) (1) (1).pdf (46.2 KB, 15 views)
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Old 09-11-2014, 09:48 PM   #65
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You know Phil your attempt a sarcasm is really pathetic. I thought this forum was to help each other. I called their main line an they connected me with a gentleman that acted like what I was trying to say didn't matter. An that he only deals with dealers not customers. I asked to be transferred he refused.


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A lot about me is pathetic but to insult my humor is just to much. If I sounded sarcastic it was because I meant to. It seems as you throw broad topics out to the forum with little info. This forum can and does help but you need want help and my opinion so far is you just want a place to complain. If I'm wrong I'm sorry. If you do want help get positive attitude and get specific about your questions.
Just saying I talked to someone in the phone and they were mean to me is not helpful.


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Old 09-12-2014, 07:53 AM   #66
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I don't know why it is on these forums that some people feel they just have to be rude to a newbe. It is as if they must haze the new members. The majority of the people that join a forum like this do so b/c they have an issue of some sort and are looking for help. They most likely are extremely frustrated when they do. Cut them some slack.

They may or may not stick around. I belong to about 10 forums but am only active on 2. I drop in the others from time to time but not often. I like this forum b/c there is a lot of good information and most of the people are helpful. I do not own a FR product. I joined b/c I have a Coachmen and FR now owns Coachman. When I got here I liked it so I stuck around.

I myself never buy new b/c you can get a 3 - 5 year old camper for half the price and most of the bugs should be worked out.

I can tell you after reading all the issues owners are having with new rvs, I myself would be very skeptical about buying a FR product new. I would not purchase with out some sort of use first deal.

I appreciate those on here that understand the frustrations and provide what ever assistance they can.
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Old 09-12-2014, 08:46 AM   #67
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Originally Posted by JRRoden View Post
You know Phil your attempt a sarcasm is really pathetic. I thought this forum was to help each other. I called their main line an they connected me with a gentleman that acted like what I was trying to say didn't matter. An that he only deals with dealers not customers. I asked to be transferred he refused.


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JRRoden, please give me a call or send me an e-mail. Let me know the brand of your RV and the last 7 digits of your VIN, and I'll get you in touch with Warranty and Parts for the appropriate division. I'll be out of the office today after about 10:30, and we have our dealer show Tue-Thu next week, but I'll get back with you either over the weekend or on Monday. My office number is (574) 825-8532.
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Old 09-12-2014, 08:47 AM   #68
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JRRoden, please give me a call or send me an e-mail. Let me know the brand of your RV and the last 7 digits of your VIN, and I'll get you in touch with Warranty and Parts for the appropriate division. I'll be out of the office today after about 10:30, and we have our dealer show Tue-Thu next week, but I'll get back with you either over the weekend or on Monday. My office number is (574) 825-8532.
Props to you Bob!

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Old 09-12-2014, 09:08 AM   #69
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Props to you Bob!

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I appreciate those on here that understand the frustrations and provide what ever assistance they can.
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Old 09-12-2014, 09:46 AM   #70
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JRRoden, please give me a call or send me an e-mail. Let me know the brand of your RV and the last 7 digits of your VIN, and I'll get you in touch with Warranty and Parts for the appropriate division. I'll be out of the office today after about 10:30, and we have our dealer show Tue-Thu next week, but I'll get back with you either over the weekend or on Monday. My office number is (574) 825-8532.
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