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Old 12-19-2014, 12:34 PM   #11
PK4
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Originally Posted by jonrjen View Post
Without knowing all of the facts as to the problem, I couldn't even venture an honest answer.


On ours they had to remove two slides, restructure a walls framing, remove and repaint the front cap. They replaced all of the vinyl flooring, did a little electrical work, replaced the complete underbelly and it took 7 weeks to get it back.


Now part of that time was waiting to get started on it. When we delivered it we knew there was a 2 week wait before it would get started on as far as the normal scheduling. We also were told that there would be another week added to that due to the national FROG Rally that was taking place due to sending almost all of the warranty personnel to the rally to take care of owners with issues. So that was 3 weeks of wait time before it got started on. During the side wall replacement a bath room mirror got broken, so there was a weeks wait for the mirror to come, which in the end I think they just went to the local Home Depot and purchased a replacement mirror.


So with a little addition and subtraction I would guess that it may have taken two weeks to correct ours.


I don't know when yours will be going up to Elkhart, but they do shut the company down from the week before Christmas until after the New Year.


I wouldn't figure your would be a complete rebuild. I figure it may take peeling the siding for some structure reinforcement or frame reinforcements.
Thanks for all your help and your wealth of experience !! We have never been thru this before, so you have helped us alot!!

What was the underlying problem that caused the restructure of the wall framing and removal of 2 slides? Was it a frame issue? Did you have any bowing of walls or sidewall? did you feel that the repairs were quality work?

Thanks !!! p.s. Sorry for all the questions !!!
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Old 12-19-2014, 05:46 PM   #12
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Ours is the model 355LS which was a short lived floor plan and now discontinued. I think it was brought out just ahead of it's time, as now a few of the upper line manufactures now offer this plan.
Forest River Wildcat 353LS-OK Fifth Wheel


On the non curb side just ahead of the rear top corner of the slide as per design was a cross brace in the aluminum studs of the trailer wall. However this cross brace did not extend all the way to the next stud, only out far enough to allow some surface support to the exterior wall structure to adhere to. However with normal flex of the frame and walls, and being at a point were the largest slide out was mounted this caused the fiberglass to crack approx. 6".

I kind of figured FR would tell my local dealer to cut a hole take care of the problem, patch the hole, paint it and send me on my way.


But, instead FR asked me to send a couple of photos to them via the internet and then told me it would have to come back to Elkhart to be fixed right. That this would involve removal of the slide outs as well as the complete exterior skin on that side of the trailer.


I asked if it would be ok to use for a few months before sending it north, I also laid a bead of silicone over the crack to keep out any moisture in the mean time. My thoughts were to send it up in July and August, the summer months in Texas are not the more enjoyable time of year to camp anyway. We worked out a time right around the 4th of July and we hauled it up even though they offered to pick it up. We made a little camping trip out of it and I wanted to meet the gentleman who was on the other end of all the phone calls. I was also told to make a list of everything else that we had noticed that needed attention and they would handle everything we could think of. One of the things on my list was that the material on the underside of the trailer had been cut and taped over a few times I guess at the dealership and was looking kind of crappy. I was told that they would clean things up underneath. Rather than clean it up they replaced it from one end to the other. They also repainted the front cap due to the chaulking of the finish. Another complaint we mentioned was the inability to keep a constant temp with the tankless water heater in hot weather climates. After a few conversations they offered to do an update that the tankless water heater company recommended or replace it with a new gas/electric water heater which is what we did.


And yes, it was right when it came back. Now I have found a couple of little things we had missed earlier, but then we also took out the second year warranty from FR so I have a year yet to go for those repairs.
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Old 12-19-2014, 07:41 PM   #13
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Thanks for all the replies !! We Will keep y'all updated... Have a Wonderful Christmas and/or Happy Hanukkah !!!
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Old 12-19-2014, 08:00 PM   #14
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May you have the Happiest of Holidays and a most Blessed New Year,
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Old 01-05-2015, 03:40 PM   #15
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Pk4... we have same problem on our 2014 327ck. Our is going back to wildcat as soon as can be scheduled. Let me know how you make out with you unit. I worry about getting this all back together right and tight...we'll see i guess.
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Old 01-06-2015, 12:12 PM   #16
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Pk4... we have same problem on our 2014 327ck. Our is going back to wildcat as soon as can be scheduled. Let me know how you make out with you unit. I worry about getting this all back together right and tight...we'll see i guess.
chuck-md,
Wow ... I wonder how many more of this model are going back ! We are still waiting to be scheduled for a transport driver to take the unit back.

Did you dealer give you an idea on what they thought the problem is, frame ? Keep me posted on what happens with your situation and I will as well. Thanks for posting !! Please private message me at any time so we can keep updated.
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Old 02-18-2015, 08:32 AM   #17
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Our 2014 312BHX appears to be headed back to the factory as well. Slides don't line up, bowed walls in the interior, etc. Dealer has had it for 6 weeks already and just told me they are waiting to finalize the details with FR for sending it to them for repairs.
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Old 02-19-2015, 11:20 AM   #18
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Our 2014 312BHX appears to be headed back to the factory as well. Slides don't line up, bowed walls in the interior, etc. Dealer has had it for 6 weeks already and just told me they are waiting to finalize the details with FR for sending it to them for repairs.
ShadMan,
Sorry to hear you are going through this frustration also . We have been give April 13 for transport to pick up and take it back to factory. Hopefully we get it back soon and fixed correctly.
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Old 02-19-2015, 12:59 PM   #19
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ShadMan,
Sorry to hear you are going through this frustration also . We have been give April 13 for transport to pick up and take it back to factory. Hopefully we get it back soon and fixed correctly.
Wow, really?? Mine is unusable currently, and they haven't scheduled a transport date. Forest River had better not come back to me with a date that far out to transport it or there will be attorneys involved. Our first big trip is 6 weeks from now, so it needs to be usable or replaced by then. I've already missed two long weekend trips (actually, I had to pay out of pocket for hotels) this year in the 6 weeks it has been at the dealer because of this.
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Old 02-19-2015, 07:52 PM   #20
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I dont know if this helps or not, but mine went back to the factory December 14th, and is on its way back now, supposed to be delivered in the morning. I dont know what all they did, but I had a list for them to complete and was told it all got fixed. the main thing they were working on was a crack in the drivers side wall near the front, well they ended up replacing both sides as well as repainting the front cap again, (dealer did it once). I will let you all know what I find in the morning when it gets here. hopefully no more issues.
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