Ask the Wildcat factory...

[Boyink]

Cool - that fits our needs much better. Thanks for the confirmation.

Another question (or two)..

We're seeing '13 models advertised with a flip-up counter extension in the kitchen. Is that still available for '14?

And can we order the rig without exterior graphics?

[Wildcat Chris]

Originally Posted by Boyink

Cool - that fits our needs much better. Thanks for the confirmation.

Another question (or two)..

We're seeing '13 models advertised with a flip-up counter extension in the kitchen. Is that still available for '14?

And can we order the rig without exterior graphics?

We eliminated the flip-up countertop extension on all Wildcat models after making Corian® solid surface countertops standard across the line since the flush-mount sink covers allow for more space in the kitchen!

As for the graphics, we're required to install the Wildcat brand names on the unit. A custom-ordered retail unit can be built without the rest of the graphics if necessary.

[Boyink]

Nice. We're hoping to do something besides swoops.

Thanks for the quick answers!

[Frank1]

Wildcat Chris,
Would you please address the crack issue in the rear of the 2013 327CK. The factory knows about this with the aluminum stud issues. The cracks radiate from the rear corners of the rear slideouts. A friend just purchased 1 in May and they will have theirs transported back to Indiana for repairs.

Further, I bought the 2013 312BHX-OK. Can I expect this to crack as well, or is it limited to the 327CK?

[Frank1]

Also Chris, can you give a estimated timeframe when the recall will be issued for the awning motors?

Report Receipt Date: MAY 17, 2013
NHTSA Campaign Number: 13V203000
Component(s): EQUIPMENT

All Products Associated with this Recall

Vehicle MakeModelModel Year(s)

• CARGO MATEELIMINATOR2013-2014
• COACHMENBROOKSTONE2013-2014
• COACHMENCATALINA2013-2014
• COACHMENCHAPARRAL2013-2014
• COACHMENCONCORD2013-2014
• COACHMENENCOUNTER2013-2014
• COACHMENFREEDOM EXPRESS2013-2014
• COACHMENFREELANDER2013-2014
• COACHMENLEPRECHAUN2013-2014
• COACHMENMIRADA2013-2014
• COACHMENPURSUIT2013-2014
• COACHMENSPORTCOACH2013-2014
• FOREST RIVERBLUE RIDGE2013-2014
• FOREST RIVERCARDINAL2013-2014
• FOREST RIVERCHEROKEE2013-2014
• FOREST RIVERCOLUMBUS2013-2014
• FOREST RIVEREVO2013-2014
• FOREST RIVERFLAGSTAFF2013-2014
• FOREST RIVERFORESTER2013-2014
• FOREST RIVERGEORGETOWN2013-2014
• FOREST RIVERLEXINGTON2013-2014
• FOREST RIVERPUMA2013-2014
• FOREST RIVERROCKWOOD2013-2014
• FOREST RIVERSABRE2013-2014
• FOREST RIVERSALEM2013-2014
• FOREST RIVERSANDPIPER2013-2014
• FOREST RIVERSANDSTORM2013-2014
• FOREST RIVERSIERRA2013-2014
• FOREST RIVERSTEALTH2013-2014
• FOREST RIVERSUNSEEKER2013-2014
• FOREST RIVERWILDCAT2013-2014
• FOREST RIVERWILDWOOD2013-2014
• FOREST RIVERWORK AND PLAY2013-2014
• FOREST RIVERXLR2013-2014
• PALOMINOMAVERICK TRUCK CAMPER2013-2014
• PRIME TIMEAVENGER2013-2014
• PRIME TIMECRUSADER2013-2014
• PRIME TIMELACROSSE2013-2014
• PRIME TIMESANIBER2013-2014
• PRIME TIMETRACER2013-2014
• SHASTAPHOENIX2013-2014
• SHASTAREVERE2013-2014

Details

2 Associated Documents


Manufacturer: Forest River, Inc.

SUMMARY:

Forest River is recalling certain model year 2013-2014 Forest River models Blue Ridge, Cardinal, Cherokee, Columbus, EVO, Georgetown, Flagstaff, Forester, Lexington, Puma, Rockwood, Sabre, Salem, Sandpiper, Sandstorm, Sierra, Stealth, Sunseeker, Wildcat, Wildwood, Work and Play and XLR; Coachmen models Brookstone, Catalina, Chaparral, Concord, Encounter, Freedom Express, Freelander, Leprechaun, Mirada, Pursuit, and Sportcoach; Prime Time models Avenger, Crusader, Lacrosse, Saniber, and Tracer; Palomino model Maverick Truck Camper; Cargo Mate model Eliminator and Shasta models Revere, Phoenix recreational vehicles manufactured from February 13, 2013, through April 18, 2013. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.CONSEQUENCE:

If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.REMEDY:

Forest River will notify owners and Dometic staff will replace the affected motors with motors of a different design. A notification schedule has not yet been provided. Owners may contact Forest River at 1-574-389-4600 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. NOTES:

Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to Home | Safercar -- National Highway Traffic Safety Administration (NHTSA).

[Boyink]

OK - we placed an order for a 312BHX, no outdoor kitchen, no graphics. Watch for it!

[Campster]

Hello Chris, I sent you the PM with the requested info. Could you let me know that you received it? Thanks I appreciate your effort and any help.

Charlie

[Boyink]

Hey Chris -

You need to clean up your forum inbox..

[seaburn617]

We just purchased a Wildcat 312BHX yesterday
8-6-13, and I have read several times on this forum that Forest River offers a second year full warranty for around $150. I brought this up to the finance guy and he said they did but kept changing the subject and trying to push his over priced 4yr warranty. Is there any truth to FR's second year warranty? Where can I get info on it? and is it too late since I did my paperwork yesterday? Hope you can help me out.

Thanks Ryan

[AVid]

Hi Ryan...welcome! Glad you're here. Forest River does indeed offer the second year warranty. I have one. The paperwork is included with the packet that came with your trailer. If it isn't there, I would ask the dealer where it is. He is just trying to steer you into a warranty that he gets a commission on.

John

[seaburn617]

I also have a question about my gray takes on a 2014 312BHX w/ outside kitchen. From what I see, we have 3 gray tanks. What are the capacities of those tanks, and what drains where?

[Frank1]

Originally Posted by seaburn617

I also have a question about my gray takes on a 2014 312BHX w/ outside kitchen. From what I see, we have 3 gray tanks. What are the capacities of those tanks, and what drains where?

I have the 2013 312BHX with the O.K.. There are 3 handles, 1 for each tank as you specified. The TOTAL capacity is 150 gallons for the gray water tanks. 2 of the handles are in the same compartment as the black water drain and water hookup. The 3rd drain handle for the outside kitchen is on the opposite side of the camper in front of the rear stabilizer legs motor. Just look underneath and in front of the motor and you will see the handle.

[seaburn617]

Originally Posted by Frank1

I have the 2013 312BHX with the O.K.. There are 3 handles, 1 for each tank as you specified. The TOTAL capacity is 150 gallons for the gray water tanks. 2 of the handles are in the same compartment as the black water drain and water hookup. The 3rd drain handle for the outside kitchen is on the opposite side of the camper in front of the rear stabilizer legs motor. Just look underneath and in front of the motor and you will see the handle.

Yes I know where all of the dump valves are, but my question was about the capacity of those tanks knowing I had 150 total capacity. I was told from David at the factory that each tank is 50 gal. I wish they would put this kind of info on the unit somewhere instead of just the total.

[Wildcat Chris]

Originally Posted by Frank1

Also Chris, can you give a estimated timeframe when the recall will be issued for the awning motors?

To the best of my knowledge, all Wildcat units that were affected by the awning recall have been addressed.

[Wildcat Chris]

Originally Posted by Frank1

Wildcat Chris,
Would you please address the crack issue in the rear of the 2013 327CK. The factory knows about this with the aluminum stud issues. The cracks radiate from the rear corners of the rear slideouts. A friend just purchased 1 in May and they will have theirs transported back to Indiana for repairs.

Further, I bought the 2013 312BHX-OK. Can I expect this to crack as well, or is it limited to the 327CK?

I do not know of any "aluminum stud issues" on any Wildcat units. I do know there were a small number (5 that I know of) of 327CK units that showed surface cracks in the fiberglass on the corner of the main slide room. I have been told this damage is not structural, but cosmetic, and has been addressed with different backer in the corner area of that specific wall.

I do not know of any 312BHX units that had this issue. But if a problem does arise or you have a specific question, please do not hesitate to contact me via private message with your full contact information, VIN#, and Wildcat dealer's name...

[Wildcat Chris]

Originally Posted by Boyink

OK - we placed an order for a 312BHX, no outdoor kitchen, no graphics. Watch for it!

Saw it in the order backlog! Please contact your Wildcat sales person for further updates!

[Wildcat Chris]

Originally Posted by seaburn617

We just purchased a Wildcat 312BHX yesterday
8-6-13, and I have read several times on this forum that Forest River offers a second year full warranty for around $150. I brought this up to the finance guy and he said they did but kept changing the subject and trying to push his over priced 4yr warranty. Is there any truth to FR's second year warranty? Where can I get info on it? and is it too late since I did my paperwork yesterday? Hope you can help me out.

Thanks Ryan

Please check in your owner's packet for Forest River's 2nd year limited-warranty extension. It costs $150. You need to file it within the first 30 days of ownership.

[Wildcat Chris]

Originally Posted by Boyink

Hey Chris -

You need to clean up your forum inbox..

I apologize for my lack of follow up here recently. I know my inbox was jammed up over the last couple of weeks. My father, a long-time RV industry veteran and my personal hero, passed away recently. I've been doing catch up in all areas of my professional life.

I'm very proud of his accomplishments and I know most of you here have either seen his work or possibly even own some of it currently. Here's the news story from RV Business: Barth Known as ‘Pioneer’ in RV Graphic Design | RV Business

Thank you for your patience while I catch up!

[Campster]

Sorry for your loss Chris, I read his story. He seemed like a great man who left his footprint in the RV industry.

On another note I received a call from Wade with the Wildcat warranty dept. on the western side of the states where mine was built. Very nice guy. Not sure if you were the one that pointed him in my direction, if so thanks I made a new connection for my warranty work.

[Brother Ed]

Originally Posted by Wildcat Chris

Dear Forum Members,

My name is Chris and I'm a Wildcat factory representative. As a few other Forest River reps have offered, I'd like to assist with your questions about the Wildcat product line up (including the Sterling Edition and the eXtraLite series). Obviously, the best resource is your local Wildcat dealer -- and we're very proud of the dealers we have on the ground today. But if you're stuck, please let me know your questions. If I can assist, I'll do my best to get you an answer in a timely manner or direct you towards someone who can. Wildcat's got some great people in production, service, and parts that I can count on to help me help you.

Hope we can keep this both friendly and productive!

Having just acquired an '03 Wildcat 31' TT (our 5th RV and only 2nd Trailer) At my sweeties' request, I'm adding some hanging items. I'm not sure what is the best way to secure coat hangers and key rings without piercing the wall with a 1 or 1 1/4 inch screw?

Also, any good maintenance / care specialists in the Houston, TX area?

Thanks for your availability and willingness to serve.

REGARDS, Bro. Ed