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Old 06-18-2014, 03:56 PM   #741
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Originally Posted by fireman_4806 View Post
Is it true the new Wildcat units will no longer offer the rock/brick fire place front?
All 2015 Wildcats feature a cherry hardwood fire place surround. The faux rock/brick is no longer offered.
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Old 06-18-2014, 03:59 PM   #742
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Originally Posted by Lefty59 View Post
Hi Chris,

Just a note about an issue we've had with our 2014 Wildcat 312QBX:

The manual crank handle provided with our 5ver from the factory only fit on 2 manual crank shafts (the spare tire & electric rear stabilizers) but would not fit on the other 2 (landing gear & living room slide). The shafts were too large to fit inside the crank handle opening. The dealer ordered us another handle thinking that would solve the problem, but we had the same issue with the new handle. After several trips to the dealer, they finally had to drill out the end of the crank handle and cut off part of the landing gear shaft to get the handle to fit onto all the necessary shafts.

While trying to figure out the issue, we also experienced a similar issue on a 2015 model they had on the lot but only with the handle not fitting onto the living room slide shaft as it appears the landing gear is changed/different in the 2015 model.

I commend our dealer's service manager for taking the time and effort to solve this problem for us...but I believe this is something the factory should maybe look into before any other customers run into the same problem.

Thanks for listening...
Thank you for bringing this to my attention! I will review this with my plant manager and engineering in the AM!
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Old 06-18-2014, 04:01 PM   #743
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Originally Posted by bzzznesman View Post
Chris,

Any help on this would be appreciated. Was trying to get this accomplished prior to summer coming to an end...LOL
Thanks
Please call Wildcat's parts department for more information:
Kyle @ 574-206-7615

If this doesn't work, please send me a private message with your complete contact information, VIN#, and dealer info and I'll have someone in service assist further!
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Old 06-18-2014, 04:14 PM   #744
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Chris, I have 2012 344qb I believe that cheap splitters (not a high enough mhz) are causing a problem with my satellite signals throughout the trailer. I found one splitter behind the stereo, but can you tell if there is another one and where is located so that I can change it out. Thanks
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Old 06-18-2014, 04:27 PM   #745
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Originally Posted by Wildcat Chris View Post
All 2015 Wildcats feature a cherry hardwood fire place surround. The faux rock/brick is no longer offered.
Thanks Chris,

We were set on ordering a 2015 until this.. is it possible to pay extra to have this put in? The Faux rock/brick make the wildcat stand out to us.
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Old 06-19-2014, 07:18 PM   #746
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Originally Posted by k52412 View Post
Chris, I have 2012 344qb I believe that cheap splitters (not a high enough mhz) are causing a problem with my satellite signals throughout the trailer. I found one splitter behind the stereo, but can you tell if there is another one and where is located so that I can change it out. Thanks

I have the same 5r I changed out my splitters too. It made a big difference the second one is located behind the door that is under the oven against the wall. Also the cable wires were routed wrong not going in the right direction on the splitters you might want to check them when you change out the splitters.
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Old 06-19-2014, 08:09 PM   #747
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I just wanted to comment, and this appeared to be the appropriate forum to do so...
We're full-timing these days, in a 2012 Wildcat 311THX (the "mini" toy hauler unit - wasn't going on the road without my motorcycle!). Heading west again out of New York and decide to stop in at Elkhart, Indiana. Very pleased with our 5th Wheel to date, and obviously, we had to tour the Wildcat factory. I have to say - we came away -seriously- impressed. Not only with the construction/materials/methodology, but even more so with the staff ! Question? Clarification? These folks make SURE your question is answered even if one has to step away to answer it. Quality? Commitment? Morale? Wildcat showed them in abundance. Met and discussed a number of things with "Wildcat Chris"... this gentleman not only knows his business, he is one committed, forward thinking, customer focused individual. Meeting and talking with him was pure pleasure. Mark Lawson, who gave us the tour? Worked the line for several years, -knows- his stuff, wonderful guy!
Here's the "kicker"... our unit was the last one of that type built, and despite having owned trailers in the past, darned if I could determine if my slide out was hydraulic or electric. Seemed an easy question to answer - wasn't. Ok, I'm the cautious type - you hope for the best but prepare for the worst. If something fails, how do you deal with it? And despite a LOT of personal attention from the factory staff, it could have been either. Mark provides me with the Warranty Rep's contact info - who in turn not only contacts me immediately, but literally takes the time to DRIVE OUT TO OUR CAMPGROUND with the Service Manager to personally look over our rig and identify what we had -and- explain to us -exactly- what would be needed in the event of any kind of failure in the future.
You tell me......... how many companys would YOU expect to go that extra mile and provide that kind of assistance? Me? Few to NONE !
EVERYONE we encountered at Wildcat, right down to the folks doing the final cleaning of the units, was a pleasant, happy employee proud of the work they do. When the time comes, I'll be looking to buy another Wildcat.
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Old 06-19-2014, 11:12 PM   #748
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Quote:
Originally Posted by fireman_4806 View Post
Thanks Chris,

We were set on ordering a 2015 until this.. is it possible to pay extra to have this put in? The Faux rock/brick make the wildcat stand out to us.
It's possible that we still have access to getting this part! Please have your dealer call their Wildcat sales representative and have them special request from the factory...
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Old 06-19-2014, 11:18 PM   #749
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Quote:
Originally Posted by hittheroad View Post
I just wanted to comment, and this appeared to be the appropriate forum to do so...
We're full-timing these days, in a 2012 Wildcat 311THX (the "mini" toy hauler unit - wasn't going on the road without my motorcycle!). Heading west again out of New York and decide to stop in at Elkhart, Indiana. Very pleased with our 5th Wheel to date, and obviously, we had to tour the Wildcat factory. I have to say - we came away -seriously- impressed. Not only with the construction/materials/methodology, but even more so with the staff ! Question? Clarification? These folks make SURE your question is answered even if one has to step away to answer it. Quality? Commitment? Morale? Wildcat showed them in abundance. Met and discussed a number of things with "Wildcat Chris"... this gentleman not only knows his business, he is one committed, forward thinking, customer focused individual. Meeting and talking with him was pure pleasure. Mark Lawson, who gave us the tour? Worked the line for several years, -knows- his stuff, wonderful guy!
Here's the "kicker"... our unit was the last one of that type built, and despite having owned trailers in the past, darned if I could determine if my slide out was hydraulic or electric. Seemed an easy question to answer - wasn't. Ok, I'm the cautious type - you hope for the best but prepare for the worst. If something fails, how do you deal with it? And despite a LOT of personal attention from the factory staff, it could have been either. Mark provides me with the Warranty Rep's contact info - who in turn not only contacts me immediately, but literally takes the time to DRIVE OUT TO OUR CAMPGROUND with the Service Manager to personally look over our rig and identify what we had -and- explain to us -exactly- what would be needed in the event of any kind of failure in the future.
You tell me......... how many companys would YOU expect to go that extra mile and provide that kind of assistance? Me? Few to NONE !
EVERYONE we encountered at Wildcat, right down to the folks doing the final cleaning of the units, was a pleasant, happy employee proud of the work they do. When the time comes, I'll be looking to buy another Wildcat.
Thank you for your kind words! I'll share this with my team here. It means a lot to all of us that we earned your business the first time -- I'm excited that we'll get another chance as well! Just need to get that Wildcat toyhauler design finished...
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Old 06-20-2014, 04:13 AM   #750
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Originally Posted by Wildcat Chris View Post
........."Just need to get that Wildcat toyhauler design finished..".
I for one am waiting for this. My wife and I love our Wildcat but are looking hard towards a toyhauler for the golf car.
So, what is the projected date?
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