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Old 03-15-2012, 11:59 AM   #1
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Bedroom slide adjustment

Question with a little history. When you look at the bottom of the bedroom slide when open, you can see that it is at an angle to the opening. When looking at the slide the left side (towards the front of camper) has about a 1 inch gap and the rubber flap thing is resting against the bottom of the slide. On the right side (towards the rear of camper) of the slide it is just about sitting on the opening and the rubber flap is not pulled out. I asked my dealer about this when we took it in for service several months ago and they told me it was normal and that is how the factory set it up to be. I told the service manager that doesn't make sense that the rubber flap isn't extended across the entire bottom. He tucked the rubber flap in and said it was ok. Now you can see the carpet from under the slide...yeah, so much better. When I went to pick up the rig 3 months later they have now put a note at the service counter that they will not adjust slides after 3 months of ownership. So I guess they choose what parts of a 1 year FULL warranty to support.

I would like to fix the slide this weekend before our trip to New Mexico in a week and a half. I pulled the mattress and took out the screws to hindge the plywood up to get to the slide mechanism. It looks like there are 4 carriage bolts where the slide frame can be adjusted vertically that will take care of the problem. I plan to support the right side of the bedroom slide and loosen three of the right most carriage bolts and leaving the one on the left tight. That way I can just raise the right side of the slide and tighten everything back up without effecting the clearance on the left side of the slide. Is this the proper way to adjust the slide?

Thanks for any and all help.
Bob
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Old 03-15-2012, 03:44 PM   #2
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Please check in with your Wildcat dealer first! You should be able to rely on authorized RV service techs to assist in your adjustment if needed...
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Old 03-15-2012, 03:48 PM   #3
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Chris,

Thanks for the reply, but as I stated, my dealer will not perform this work under warranty. I certainly am not going to pay them to do what they should under warranty in the first place. While I should be able to rely on them, I cannot so I have to do it myself.
Bob
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Old 03-15-2012, 04:57 PM   #4
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Chris,

Thanks for the reply, but as I stated, my dealer will not perform this work under warranty. I certainly am not going to pay them to do what they should under warranty in the first place. While I should be able to rely on them, I cannot so I have to do it myself.
Bob
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Old 03-15-2012, 05:06 PM   #5
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Old 03-17-2012, 10:49 PM   #6
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Well got the slide fixed today. After looking over the slide, the four bolts I refered to did nothing to support the slide when extended so I looked elsewhere. Found that the carpeted board underneath the slide was stripped off the screw and was just dangling there. That piece is what the bottom of the slide rests on. There was only one screw from the outside in and only penetrated the piece of wood by about 1/4" no wonder it popped out. So I lifted the slide so the reveal was the same across the bottom and used three 3" screws to secure it to the wall. I'm not sure why there is no support under this part of the slide while the other side has a larger piece of wood under that piece. Regardless, it is fixed and it just proves how my dealer goes the extra mile to not take care of issues on my camper.
Hopefully this helps another person who runs into this issue.
Bob
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Old 03-19-2012, 12:04 PM   #7
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Rod from Wildcat's service and warranty department has been trying to contact you!
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Old 03-19-2012, 01:19 PM   #8
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Thanks for getting me into contact with Rod. He called me this morning and left a message and I got off the phone with him about 30 minutes ago. That board pictured above is in fact what the slide is supposed to be supported by and he also explained the metal frame underneath the bed and the adjustments that can be made. He is trying to see if someone in Albuquerque can take a look at it as we are passing through on our way south to make sure everything is adjusted properly as I have pretty much written off my selling dealer for any future work (warranty or not). Thank you very much for your willingness to help take care of my service needs, you guys really are the best.
Bob
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Old 03-20-2012, 05:19 PM   #9
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Thank you very much for your willingness to help take care of my service needs, you guys really are the best.
Bob
We're happy to assist -- thank you for giving us the opportunity! Each member of our team is committed to making Wildcat successful and we can't do it without satisfied customers like you!
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Old 03-24-2012, 11:03 PM   #10
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4x4man and chris, I have had good service from myers rv here in Albuquerque. only taken my unit to them for very minor warranty issue. 2011 wildcat 31TS
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