Just wanted to talk about my displeasure with the relationship between Forest River and La-Z-Boy. Long story short both of our heated/massaging La-Z-Boys didn't heat or massage at our pdi. We dropped our rig off Oct 19th after a little over 1 month of ownership to get these replaced along with some other fixes. I was told by the dealer it would take about a month for the recliners to be replaced. 3 MONTHS later we are still waiting for La-Z-Boy to step up and fix the recliners because I was told they will not be replaced, only repaired. La-Z-Boy stated Forest River was the original owner because they were sold to them at the time of build so that basically started this off in the wrong direction. We bought our '12 29MK brand new we are the first owners. Next, after I guess that got resolved with a lot of fighting, La-Z-Boy wanted to charge Forest River $75 to come out and look at the recliners which Forest River refused to pay. All the while we are still out the use of our camper while they basically point fingers at each other. Supposedly this Tuesday La-Z-Boy should be out to the dealer with the parts to finally fix these things. They were supposed to be out last week to fix the recliners and didn't, so we'll see if they can get their crap together this time so we can take our camper out and do some winter camping.
I don't know if the relationship with La-Z-Boy is new or not, but this is unacceptable in my opinon. Not sure if one of the Wildcat reps can forward this on to someone higher up to get La-Z-Boy on the same page as I don't think anyone should have to go through this nonsense.
Thanks for letting me vent...
Bob