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Old 06-14-2016, 10:30 PM   #1
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Girard tankless water heater problems

Hello,
Can anyone give me advice on diagnosing the cause of my tankless water heater not working?

I really don't know much about them?

It's a first generation Girard Tankless water heater. GSWH-1

It would light and then go out right away.
Maybe a pressure sensor fault?

Now it won't light at all.

Cold showers suck....

I'm using the trailer in a couple of weeks, I need to get this fixed ASAP.

Thanks.
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Old 06-14-2016, 11:28 PM   #2
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My trailer is a 2012 Wildcat 293REX.
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Old 06-14-2016, 11:44 PM   #3
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I'd suggest you call the company in California in the morning. If you are nocturnal, maybe check their website for troubleshooting info.
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Old 06-15-2016, 12:11 AM   #4
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Thanks, I sent an email to Girards tech department. I just thought I'd see if anyone on here had similar problems.
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Old 06-15-2016, 05:01 AM   #5
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Quote:
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Thanks, I sent an email to Girards tech department. I just thought I'd see if anyone on here had similar problems.

Just call Girard. I had issues with mine early on. Their tech will talk you thru the problem. Very helpful & informed techs.

They will send you parts if need be. Also they are on West coast time.

Russell
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Old 06-15-2016, 06:28 AM   #6
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Girard Water Heater Issues

You may have already checked this out but here's a link to their website.
There are some troubleshooting guides in the owners manuals.
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Old 06-15-2016, 12:47 PM   #7
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Originally Posted by CAT-RN View Post
Just call Girard. I had issues with mine early on. Their tech will talk you thru the problem. Very helpful & informed techs.

They will send you parts if need be. Also they are on West coast time.

Russell
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Old 06-15-2016, 12:58 PM   #8
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i had to repleace my freeze sensor as it was kind of doin the same and then the pressure sensor went bad since then it has work great and that was 2 years ago
girard customer service was great to work with
good luck
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Old 06-15-2016, 06:26 PM   #9
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I also had a lot of problems with my tankless WH. Finally managed to get it changed out for a new model, with the adjustable temperature control. Works reasonably well now. The techs are very helpful. However, if I was to get a new trailer not sure I would go with tankless.
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Old 06-15-2016, 09:00 PM   #10
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Kyle Johnston in support at Girard is very good to work with. It definitely sounds like a sensor issue. If it doesn't get the right signals it shuts off quickly.
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