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Old 06-10-2014, 12:20 PM   #11
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I know that it is of little help now, but I feel that had you called the Forest River 1-800 number you would have had the matter taken care of pretty quickly. Yes, that is of no help on a weekend I understand. The Forest River/Coach Net folks may have been able to get you some assistance also.

Push come to shove most RV Parks in Branson will have the number of a local mobile service company that will make calls to your site. Yes, it would be an out of pocket expense. But, maybe, just maybe in talking to Forest River you could have been reimbursed.

It does kind of bite when you buy something new and have a few problem right from the start. But, once you get the bugs worked out it will be well worth it. And look at the memories your making.....LOL, OK maybe not.

Happy Camping,
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Old 06-10-2014, 04:16 PM   #12
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Thanks for the great advise.

I was able to get the problem solved today, remarkably quick ... so in the end, fix seemed to be very simple and covered under warranty and took only 1/2 hour to fix.

I will say I called some local dealers and got the -- "I can see you on July 16th at the earliest" ... but finally found a place which told me to start driving (to their location) NOW! ... thank goodness ...

Big lesson learned, my original fix attempt was basically correct (change the shear pin).

What I did NOT know, which the technician instantly seemed to know ... was that people tend to retract the landing gear too much (not sure I did, but its possible) ... and when that happens ... either the motor clicks (as its supposed to) or it jams the gearbox, breaks a shear and sometimes blows the fuse on the motor. (thats what happened). The technician acted as if he must see this all the time, as replacing the fuse and shear ... then walking the landing gear down a bit manually ... was a very automatic process for him.

The technician explained that there used to be a marker (or line) on the upper landing gear posts indicating it should not be retracted above that point. He told me to make my own line, which I have since done with some electrical tape around the post ... indicating to not retract above that line. He also gave me some tips on using the landing gear more effectively.

I suspect that when I put in the new shear pin that I hit retract (vs. extend) and it just busted immediately. Nobody had warned me of this issue/possibility, but I'm quick learner and now I know its something to look out for. In fact in my PDI I was told to retract the rear levelers till the motor stopped. I'm not sure that so smart now because of what happened with the front landing gear.

So long story short, my front landing gear is fine -- a good mobile tech could have fixed it, forest river support may have been a good idea also. However, the weather in Branson was so lousy that in retrospect I don't mind leaving as my dog (who goes nuts in thunder) was just not handling the strong storms well.
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Old 06-10-2014, 05:10 PM   #13
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Glad it was all taken care of in short order. The really nice thing about this is that it is easier for me to sit back in my Wildcat and arm chair quarterback the play than to be the one taking the hit...LOL!!!
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Old 06-10-2014, 06:01 PM   #14
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I have been camping for almost 50 years now and the times my wife and I remember best are not the trips that went off without a hitch. It's the ones that left us stranded for ten hours on the side of a desolate road in eastern Colorado, or the time the wiring burned up in our motor home. Or the blowouts, or the exhaust system falling off of the generator and dragging down the highway until being flagged down. Pulling our fifth wheel to the top of the Black Canyon of the Gunnison empty only to find out they had no place to fill up with water. I could go on but it's the times like this my wife and I remember best and talk about and laugh about. Today when we have problems camping we try to remember that it won't be long and they will be yet another cherished memory that we share together.
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Old 06-10-2014, 06:37 PM   #15
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Glad to hear it was an easy fix after all, Taybrynn!

Comfun1 - x2 on that!
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Old 06-10-2014, 06:54 PM   #16
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Quote:
Originally Posted by Taybrynn View Post
Thanks for the great advise.

I was able to get the problem solved today, remarkably quick ... so in the end, fix seemed to be very simple and covered under warranty and took only 1/2 hour to fix.

I will say I called some local dealers and got the -- "I can see you on July 16th at the earliest" ... but finally found a place which told me to start driving (to their location) NOW! ... thank goodness ...

Big lesson learned, my original fix attempt was basically correct (change the shear pin).

What I did NOT know, which the technician instantly seemed to know ... was that people tend to retract the landing gear too much (not sure I did, but its possible) ... and when that happens ... either the motor clicks (as its supposed to) or it jams the gearbox, breaks a shear and sometimes blows the fuse on the motor. (thats what happened). The technician acted as if he must see this all the time, as replacing the fuse and shear ... then walking the landing gear down a bit manually ... was a very automatic process for him.

The technician explained that there used to be a marker (or line) on the upper landing gear posts indicating it should not be retracted above that point. He told me to make my own line, which I have since done with some electrical tape around the post ... indicating to not retract above that line. He also gave me some tips on using the landing gear more effectively.

I suspect that when I put in the new shear pin that I hit retract (vs. extend) and it just busted immediately. Nobody had warned me of this issue/possibility, but I'm quick learner and now I know its something to look out for. In fact in my PDI I was told to retract the rear levelers till the motor stopped. I'm not sure that so smart now because of what happened with the front landing gear.

So long story short, my front landing gear is fine -- a good mobile tech could have fixed it, forest river support may have been a good idea also. However, the weather in Branson was so lousy that in retrospect I don't mind leaving as my dog (who goes nuts in thunder) was just not handling the strong storms well.
Just out of curiosity what was the tips on "using the landing gear more effectively" ?

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Old 06-10-2014, 10:20 PM   #17
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Comfun, I agree ... The more adversity endured the more my memory banks seems to be recording In high def. my best memories of camping in Boy Scouts always seem to be the trips where we suffered the most.

One of the tips he told me was to first partially extend the upper landing gear (with motor) ... Then extend the lower landing gear (release pin, bring pad close to ground) extension second ... So a wider range of adjustability for leveling would be there. Like most, I was probably thinking of first lowering the lower gear first, to say within an inch of the ground, then extending. So his advise on extend upper first, then lower gear, then extend more makes sense (but it's not the fastest or least battery usage).
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Old 06-11-2014, 12:58 PM   #18
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Our dealer must have know all the problem because when we did PDI he took spray paint and made a line the we should retract to. He told us put the motorized stage down 60% and the finial landing gear, pin, down 40%. We haven't had any situations yet. Now if we could avoid small tight streets with no way out......
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Old 06-11-2014, 01:12 PM   #19
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....oh we jumped a curve and ended up with a few broke dishes! Lesson learned....look before you drive down an unknown street.
Camping, it's an adventure!!
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Old 06-11-2014, 01:17 PM   #20
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Taybrynn,

Glad it all worked out for you (and welcome to the Forums BTW )

A tip we got from our dealer when we did our PDI.

Use a combination of Stabilizer jack pads (Amazon.com: Camco 44595 Stabilizer Jack Pad - 4 pack: Automotive) and a piece of 4x4 on your landing gear.

Put the pad down (even on a cement pad) then the 4x4. Drop your landing gear by pulling the cotter pin. Do the rest of your unhitch routine and you will be good to go!

Hitchup procedure: dock with your hitchand retract Landing Gear just enough to seat the KingPin (when you can move the 4x4 out from the landing gear). Stop retracting & Raise the Landing Gear by pulling the cotter pin and fully retracting the Landing Gear. DO NOT retract the Landing Gear any further - you should be good to go!

Hope this helps!
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