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Old 04-23-2013, 11:08 AM   #11
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Do you have any idea how the water is getting in?
If it continues, and the water gets into the floor, the whole camper could be ruined.
FR had better take good care of you, as this should never happen.
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Old 04-23-2013, 11:08 AM   #12
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I have discovered that most likely something was lost in translation to the higher ups of what the problems are. I would continue to talk to the folks at Forest River and be calm and state your dissatisfactions and explain why they bother you.

They will then be able to direct your dealer better as to the fixes and repairs can get underway and you will be back out on the road ASAP.

Hoping for a better outcome for you!

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Old 04-23-2013, 11:13 PM   #13
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I am extremely sorry to hear of your situation and hope for a quick resolve. Hopefully Beyerly (Laura/Tom) are taking care you and Rod will come through and make it right.
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Old 04-23-2013, 11:36 PM   #14
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Old 04-25-2013, 10:36 AM   #15
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Thanks so much for all the support and information, I've reached out to Forest River and have been directed to the appropriate person for my area, Rod Batts...Rod responded right away and had contacted my dealership directly to get the ball rolling! We've taken the RV into the dealership and am now just awaiting the call back on how they will proceed.
Keeping our fingers crossed!
Thank you Forest River for stepping up!
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Old 04-25-2013, 11:06 AM   #16
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My fingers are crossed too! Keep us posted!
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Old 04-28-2013, 08:22 AM   #17
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We to have had issues with our 344bh. We just got it back from the dealer last week and are waiting to test all the repairs out. It took some time but after contacting Rod Batts and Wildcat Chris, the help we were looking for came thru. All I need now is the free time to go and use the beautiful camper that we bought.
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Old 04-28-2013, 08:29 AM   #18
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Congrats on the new 344 Qb!
Sorry about the problems.....makes us all more comfortable knowing that the boys at F. River took care of you!
Please if you don't mind me asking (I do this often since my 344 arrives Friday) , what types of issues were you having?
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Old 04-29-2013, 09:37 PM   #19
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We had the hot water heater issue. 2nd gen unit installed, waiting to test. Level-Up system kept blowing the 10 amp fuse that fed the main circuit board, lose wires, bad crimps, wired at end of load center so possible low voltage issue. Tech rewired seems to be ok. Step to master bed room was crooked. Bolt in wall in master bed room was striped out and sticking out of the wall, tech reinstalled in new location, Wiring in main power panel miss marked and wires installed in wrong circuits, corrected. There were some other small problems that weren't a big deal. Our big issue is that this unit should have never been shipped with out the quality control people doing there job. Wondering what has happened to TAKING PRIDE IN YOUR JOB NO MATTER HOW BIG OR SMALL IT IS. I do have to give props to Rod Batts for getting the repairs we needed handled. I would like to meet him in person and shake his hand for a job well done.
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Old 05-13-2013, 08:53 AM   #20
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Quote:
Originally Posted by huffy34 View Post
We had the hot water heater issue. TAKING PRIDE IN YOUR JOB NO MATTER HOW BIG OR SMALL IT IS. .
we had our`s in for the hot water twice but I got on the phone with girard and fixed it myself.. as for taking pride I think the QC manger is always busy doing something else besides his job. we do like our unit but what left the factory is nothing but issues that I have to fix
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