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Old 06-11-2013, 08:21 PM   #1
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Pin box separation 2011 wildcat

Not sure if I am posting this in the right area, if not can the moderator please move it to the appropriate area. Thank you.
We bought a used 2011 wildcat 28rksb this past February 2013 from our local RV dealership and over the last few months have been getting some bugs out of it and getting it set to our liking etc. Yesterday was our second shake down run to a local campground about 65 kms from home and our 2nd visit since late May. We hauled our own water, full tank as the water is non potable in the campground nor is there a sani dump. In the past these trips are very lite loaded with the exception of our own fresh water and food.
Yesterday on the way home and about 2kms from our turn off I crossed a rather rough bridge crossing, one I usually straddle but was unable to yesterday. I hit this at 100kms (62mph) and slightly braking before,after a hard bounce things got a little noisy from the hitch area. No parts flying off, smoke or things dragging. We had a short ways to go to our off ramp and a safe zone and that's when things again got a little unnerving. As I started into the off ramp a hard steep sharp right the hitch area started to give a loud shriek and then as I started to pull out of the ramp and straighten out could see the bed /floor area over the pin appear to be bouncing on the bumps something not seen before this. By now I am getting a little more concerned and am trying to see what's up and looking for my safe zone. We stopped at the red light gently and it appeared to me that the pin box area was doing an up and down movement front to back and the same when pulling away. We carefully proceeded to go to our sani dump station and unloaded and after got pulled over into a quiet safe side street to have a look and could not see an issue at the 5th wheel or the truck and trailer,dropped the landing gear unhitched and re hitched.
This time we did a short roll back and forward with a gentile brake and it looked to me like the pin box did the up and down wave back to front. I carefully got it back to our yard at home and after looking at it detached and leveled it would appear that the pin is at about a 5 or close tilt upwards to the front. I also noticed the space between the pin box and floor goes from tight front to about 5/8 inch to the rear of the pin box area. I think and I am positive the pin box has separated form the main frame up front. I have spoke to the dealership today and it will go in next week, judging by the service reps reaction I feel this is the problem.
So I am asking, who is is now responsible for the repair Forest River (factory defect/workmanship), the dealer or me the guy who now owns it and has to make it documented safe before I use it on the public roads. I am in Alberta Canada so things are likely to be a little if not totally different than the US. If someone up here has had this issue how was it resolved? One way or another it cannot be used by me or anyone else until it's repaired. Greatly appreciate all your input. Thanks
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Old 06-11-2013, 08:35 PM   #2
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Are the bolts sheared holding the pinbox to the trailer or is the whole thing broken away from the trailer frame? Pictures would sure help.
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Old 06-11-2013, 08:42 PM   #3
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No sheared bolts,Pin box is still attached,thought of pictures but you really can't see anything outside of the pin angle and feeling up in the open area above the box. I believe the problem is up front under the cap and the belly pan. I think it has pulled away from the part of the main frame.
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Old 06-11-2013, 08:50 PM   #4
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Is the problem inside where you can't see? Have you opened it up to take a look?

As for whose problem it is now- in my *opinion*, essentially all of yours but it mostly falls on your dealer to make sure they're pushing Forest River through the process for a warranty like this. Yours to keep on the dealer and make sure they're doing what they need to and to contact FR if things don't seem to be progressing.
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Old 06-11-2013, 09:00 PM   #5
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As a second owner you're probably not going to get a lot of satisfaction from Forest River. I would try to pursue this matter with your dealer and/or Lippert. Did your dealer provide you with a warranty when you purchased the Wildcat or did you buy an extended warranty on the unit?
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Old 06-11-2013, 09:03 PM   #6
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Problem is inside,I was going to pull the belly cover off and have it repaired myself but thought just maybe this could be an issue back to the manufacturing of the trailer frame and to tamper would close out any path to have the dealer or FR accept responsibility . Therefore chose to talk with the dealership. Dealer service rep indicated if it was pin separation that FR would be notified and go from there.
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Old 06-11-2013, 09:05 PM   #7
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Quote:
Originally Posted by ependydad View Post
Is the problem inside where you can't see? Have you opened it up to take a look?

As for whose problem it is now- in my *opinion*, essentially all of yours but it mostly falls on your dealer to make sure they're pushing Forest River through the process for a warranty like this. Yours to keep on the dealer and make sure they're doing what they need to and to contact FR if things don't seem to be progressing.
Oakman- I completely missed that it was a used trailer. That does make it much more of a sticky wicket.

OP- your dealer may be helpful, but FR and/or Lippert helping out is going to be hit or miss.
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Old 06-11-2013, 09:20 PM   #8
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Buying used with limited warranty, IE the contract, I didn't buy an extended warranty which could be debated their merits and I have never had much success with extended warranty programs in the past. Going to run with the dealership approach first and see how it flies. Just kind of bugs me that if this was factory defect in material or workmanship or whatever at the manufacturing end a recall likely should have been sent out I am sure I am not the only one who is having or has had this issue.

I am not saying at this point it is FR's fault or the trailer frame manufacturer as it is not proven yet but one really needs to wonder.
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Old 06-11-2013, 09:37 PM   #9
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There is a post on the Wildcat camper forum on this issue here is the link.

So You have a Lippert Frame and you want to know if you are screwed or not Inst. Inside
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Old 06-11-2013, 09:53 PM   #10
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I also check mine with a bore camera and so far I can not see any cracks yet.
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