Sorry to hear I am not the only one
I have been getting the run around for a warranty issue with my Palomino Sabre FW (misalignment of the axels). A reimbursement promised in April still has not shown up. The string of lying and excuses is documented in e-mails so I can turn it over to the Action Line if the latest "promise" also fails this week. The problem is still not fixed.
Do people get into the RV business because they are ethically challenged or do they become that way once they are there? I have never dealt with an RV dealer or service company that has not disappointed me eventually. You may ask why I bought another RV - I have no idea!