from the countryside between Dallas and the raging Red River Okie border!
We've had our 2015 Wildcat 295RSX less than one year but we've logged 3966 miles towing it and several days/nights camping in 3 states. One or two members here might remember all my whining when I first joined this forum... since I listed what I believed to be an overly long punch-list. My issues were mostly little things although my kitchen/entertainment slide was out of adjustment to the point that it tore my living room flooring. That flooring was repaired three times and was done well... but it doesn't take long to puzzle out that many of my issues were attributed to my dealership including the several failed attempts to adjust my slide out. The two co-owners are really nice men and their (1st) service manager became like family to me BUT they didn't quite know how to manage their service business and they didn't know how to deal with Forest River. For instance the SM gave an unattended shop phone number as a call-back number so when Forest River's warranty manager returned his call, no one answered and the call was marked off the list. I helped solve that procedural problem and offered to donate time to help them get a handle on their service business.
My most frustrating issue was a leak in the bedroom wardrobe slide which, fortunately, allowed water to drip in the hard flooring in the bathroom, not on carpet. I took the unit to them 3x to get that fixed and thought they had finally done it BUT it's leaking again. It's on the list for the Goshen rally.
At this point, DW and I love the trailer... it performs as we expect and meets our needs. I have absolutely no questions about my BAL NXG frame... no issues with cracking, buckling... no evidence of frame flexing.
Members of this forum shaped my head to quit whining, to be patient, and to enjoy the trailer while the dealership got it up to par. BTW, the dealership has their 3rd SM since I took delivery of my trailer. I helped the company jettison SM #2.
My purchasing process might be backwards from that of others. I had never owned a F.R. unit... had never bought a new unit. I searched online for a trailer that I thought would meet our needs/wants and only then searched for a dealership near me (62 miles one way) who sold what I wanted. I had been a member of other brand forums (fora?) and had not studied Forest River products before I bought mine - else I would have had a better set of questions and tests before I picked it up. If I live long enough, I WILL buy another Forest River unit!
Again, welcome and