Reply
 
Thread Tools Display Modes
Old 08-16-2016, 01:11 PM   #1
Member
 
Bravo67's Avatar
 
Join Date: Jan 2016
Posts: 61
CastleRock tire failure warranty ?

Our 5th wheel is brand new,and a CastleRock tire had a tread seperation.The tread assembly seperated at the sidewall and went across to the other sidewall just peeled it back.Slapping the wheel well flooring before we got stopped.I now have a hole in the flooring.I have talked with Forest River,and Lions Head Company replaced the tire.Now comes the warrenty repair does anyone seen this repair,and does the slide come off.A small hole around 4 inch in length,but lost most of the wood in that area as well.How long would it take.
__________________

__________________
2016 Forest River Heritage Glen 337BAR. 2015 Ram 2500 CTD,LoneStar Edition.198 days camping.
Bravo67 is offline   Reply With Quote
Old 08-16-2016, 01:46 PM   #2
Senior Member
 
Join Date: Nov 2014
Posts: 692
Make a pattern out of card board for the wheel well arch. Take your pattern to a sheet metal shop and have them cut a piece of aluminum to match. Take it home, and using lots of sealant, put it in place. No more worries. Now, take those junk tires off and replace with Maxis if there 15 inch or a decent LT tire if there 16 inch.
__________________

__________________
donniedu is offline   Reply With Quote
Old 08-16-2016, 02:08 PM   #3
Commercial Member
 
Join Date: Jul 2013
Location: Akron, Ohio
Posts: 1,052
Quote:
Originally Posted by Bravo67 View Post
Our 5th wheel is brand new,and a CastleRock tire had a tread seperation.The tread assembly seperated at the sidewall and went across to the other sidewall just peeled it back.Slapping the wheel well flooring before we got stopped.I now have a hole in the flooring.I have talked with Forest River,and Lions Head Company replaced the tire.Now comes the warrenty repair does anyone seen this repair,and does the slide come off.A small hole around 4 inch in length,but lost most of the wood in that area as well.How long would it take.
Record the VIN number and every tire DOT serial number and snap a sharp picture of the certification label on side of the RV. and of the failed tire.
Then file a complaint with NHTSA.

IMO the tires should eb replaced for free and the repair cost should be covered by FR/CastleRock. Tread sep is usually traceable to factory defect issue not road hazard.
__________________
.
I write a blog on RV tire application and safety and give seminars on tires at RV events across the US. 40 years experience as tire design & quality engineer for major tire mfg. Freelander 23QB on Chevy chassis is my RV
RV Tire Safety Blog
Tireman9 is offline   Reply With Quote
Old 08-18-2016, 11:35 AM   #4
Member
 
Bravo67's Avatar
 
Join Date: Jan 2016
Posts: 61
I must say to all that Forest River support has been out standing.They replaced the blown tire at the next stop which did not interupt out trip but for a hour. I changed the tire myself. We have sent pictures of the damage to Forest River. Today we have a date for the repair,we cannot travel yet do to a hole in the flooring which if it rains,the damage would be even greater.So Forest River whats it repaired asap.The district rep has been notified along with pictures,and has approved the repair.It will take about 2 weeks,since I believe the slide will have to come off.So the warrenty with Lion Head which makes Castle Rock has step up to there warranty claim.Funny thought the repair center whats to evaluate the damage and submit there own claim,before they start repairs.Oh well 2 weeks is 2 weeks.I am going to ask the shop if they will install as part of the repair a piece of steel up in the wheel well.It is because as much as we would like to replace all 4 Castle Rock ST's we can not afford it at this time.So protection against further damage is needed.I will keep even one posted as how the repair is going and what was involved.Thanks for the input.
Attached Thumbnails
Click image for larger version

Name:	DSCN3652.jpg
Views:	58
Size:	474.3 KB
ID:	117700  
Attached Images
 
__________________
2016 Forest River Heritage Glen 337BAR. 2015 Ram 2500 CTD,LoneStar Edition.198 days camping.
Bravo67 is offline   Reply With Quote
Old 08-18-2016, 11:43 AM   #5
Senior Member
 
MarkyB's Avatar
 
Join Date: Jul 2015
Location: Mobile, AL
Posts: 162
Had 2 Castle Rocks fail on me during our last trip.


Sent from my iPhone using Tapatalk
__________________
16 F-250 Lariat 6.2 -- 16 Wildwood 31KQBTS
Nights Camped in 2016 : 25
Nights Camped in 2017 : 2
MarkyB is offline   Reply With Quote
Old 08-18-2016, 11:44 AM   #6
Senior Member
 
MarkyB's Avatar
 
Join Date: Jul 2015
Location: Mobile, AL
Posts: 162
TPMS prevented damage to the trailer.


Sent from my iPhone using Tapatalk
__________________
16 F-250 Lariat 6.2 -- 16 Wildwood 31KQBTS
Nights Camped in 2016 : 25
Nights Camped in 2017 : 2
MarkyB is offline   Reply With Quote
Old 08-18-2016, 03:44 PM   #7
Senior Member
 
TandSH's Avatar
 
Join Date: Dec 2015
Location: Savannah, GA
Posts: 106
I discovered a flat tire when I went to get our Flagstaff from storage for a trip this past Saturday. Tread separation and it had just starting to split apart at the conclusion of our previous trip. It had not yet started to lose pressure or heat up when we parked it as all tires were equal when I shut down the TPMS. I also failed to notice the damage on my post-trip inspection. This was not a Castle Rock, rather a Ridgway Sport ST, but the way they're made in China it could have been the identical manufacturer and plant for both.

My point, as others have made here and elsewhere, is if you can't replace them right now is to start saving to replace those tires before your coach warranty expires. Also save for a TPMS. They will save you money and grief in the long run.

Last Sunday I searched the 'net for the best deal on replacement Maxxis tires. On Monday morning I called several dealers with some simple questions which few could answer (like date of manufacture of tires in stock, etc). Monday afternoon I placed an on-line order with Real Deal Tires of Hickory, NC as they were the least cost and the best customer service experience for me. My tires were delivered to my door in Savannah, GA the very next afternoon (FedEx Ground free shipping)!! Do give Real Deal Tire a look when you decide to buy. I had the tires mounted this morning and we are now much more confident of worry free travel on our next camping trip. It's a good feeling!

It's a bit hard to see in the picture but notice the bulging tread starting to the right of the left shoulder rib and it is starting to split near the top of the tire image.
Attached Thumbnails
Click image for larger version

Name:	20160813_180941_resized.jpg
Views:	43
Size:	220.2 KB
ID:	117730   Click image for larger version

Name:	20160813_180950_resized.jpg
Views:	47
Size:	242.1 KB
ID:	117731  
__________________
2017.5 Cedar Creek 34RL2
2016 Flagstaff 8528IKWS Diamond Pkg (SOLD)
2016 F-250 Lariat CC SRW PSD 4x4
USMC Fighter Pilot (Ret)
TandSH is offline   Reply With Quote
Old 08-18-2016, 06:50 PM   #8
Junior Member
 
Join Date: Feb 2011
Posts: 19
I also purchased 4 Maxxis M8008 ST Radial
ST225/75R15 10PR tires from
Real Deal Tires - Buy Tires Online - Leading Brands including Maxxis, Michelin, Kumho and BFGoodrich.

Best price, $116 per tire, free shipping, great customer service from Austin Kirby. I asked him for the DOT codes on the tires, before I bought them. He gave me them, they were only 6 months old, I bought them. Couldn't be happier with that company.
__________________
menekaunee is offline   Reply With Quote
Old 08-18-2016, 07:07 PM   #9
Senior Member
 
TandSH's Avatar
 
Join Date: Dec 2015
Location: Savannah, GA
Posts: 106
Austin was the person I spoke with, also. Good guy.
__________________
2017.5 Cedar Creek 34RL2
2016 Flagstaff 8528IKWS Diamond Pkg (SOLD)
2016 F-250 Lariat CC SRW PSD 4x4
USMC Fighter Pilot (Ret)
TandSH is offline   Reply With Quote
Old 08-20-2016, 10:23 AM   #10
Commercial Member
 
Join Date: Jul 2013
Location: Akron, Ohio
Posts: 1,052
Quote:
Originally Posted by TandSH View Post
I discovered a flat tire when I went to get our Flagstaff from storage for a trip this past Saturday. Tread separation and it had just starting to split apart at the conclusion of our previous trip. It had not yet started to lose pressure or heat up when we parked it as all tires were equal when I shut down the TPMS. I also failed to notice the damage on my post-trip inspection. This was not a Castle Rock, rather a Ridgway Sport ST, but the way they're made in China it could have been the identical manufacturer and plant for both.

My point, as others have made here and elsewhere, is if you can't replace them right now is to start saving to replace those tires before your coach warranty expires. Also save for a TPMS. They will save you money and grief in the long run.

Last Sunday I searched the 'net for the best deal on replacement Maxxis tires. On Monday morning I called several dealers with some simple questions which few could answer (like date of manufacture of tires in stock, etc). Monday afternoon I placed an on-line order with Real Deal Tires of Hickory, NC as they were the least cost and the best customer service experience for me. My tires were delivered to my door in Savannah, GA the very next afternoon (FedEx Ground free shipping)!! Do give Real Deal Tire a look when you decide to buy. I had the tires mounted this morning and we are now much more confident of worry free travel on our next camping trip. It's a good feeling!

It's a bit hard to see in the picture but notice the bulging tread starting to the right of the left shoulder rib and it is starting to split near the top of the tire image.
Yup that tire has failed with "Tread Sep". That should have been replaced by tire/RV dealer. Did you record the DOT serial? That is needed to file complaint with NHTSA
__________________

__________________
.
I write a blog on RV tire application and safety and give seminars on tires at RV events across the US. 40 years experience as tire design & quality engineer for major tire mfg. Freelander 23QB on Chevy chassis is my RV
RV Tire Safety Blog
Tireman9 is offline   Reply With Quote
Reply

Tags
tire, warranty

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 09:38 AM.