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04-21-2015, 01:47 PM
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#81
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Senior Member
Join Date: Sep 2013
Location: Idaho
Posts: 9,839
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Quote:
Originally Posted by bsdmom
breaking developments... more coming soon! We have a solution!!! Will give details later. it's great news!
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Is this going to involve the use of napalm?
Just kidding, hope it works out for you..... 
__________________
2016 F350 6.7L LB CC Reese 28K 2014 Chaparral Lite 266sab
"Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety." 2014 19 days camping 2015 17 days camping201620 days camping
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04-21-2015, 01:54 PM
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#82
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Member
Join Date: Mar 2014
Posts: 73
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Quote:
Originally Posted by Ford Idaho
Is this going to involve the use of napalm?
Just kidding, hope it works out for you..... |
Wouldn't that be fun!
It's great news about the trailer involving Forest River and my local RV guy. More coming soon!
__________________
2010 Wildwood X-Lite 18BHXL Backpack Edition
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04-21-2015, 01:59 PM
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#83
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Senior Member
Join Date: Jun 2011
Location: Hattiesburg, MS
Posts: 1,658
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Quote:
Originally Posted by Ford Idaho
Is this going to involve the use of napalm?
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That would definitely clean the mold and mildew off! 
__________________
2012 Flagstaff V Lite 30 WRLTS
2005 Dodge Ram 2500 5.7 Mag Hemi 3.72 Rearaxle
Nights camped 2015 = 23
Nights camped 2016 = 25
Nights camped 2017 = 13
Nights camped 2018 = 3
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04-21-2015, 02:09 PM
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#84
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Senior Member
Join Date: Feb 2015
Location: Idaho
Posts: 279
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I love a happy ending.....
Fingers crossed. 
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04-21-2015, 03:56 PM
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#85
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Member
Join Date: Mar 2014
Posts: 73
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Yesterday, I sent a pretty emotional and honest email to Forest River, the manufacturer of my travel trailer. I wasn't bitchy, just very honest. They asked me to supply a VIN number to check for any production issues. I received an email today that Forest River will be repairing my entire trailer minus a deductible I pay!!!! Granted, that deductible is still a tidy sum of money, but far better than an $8000 loss or paying out of pocket. The repairs will take place after Hastings. No word on how long it will take.
In the meantime, my local RV guy feels horrible that with all the work they've done, the trailer still leaked. Even after I told him Forest River will be making the repairs, he offered the use of an older Wildwood just like mine that he has in stock for Monroe and for Ohio! He even offered to have his guy tow my trailer down to Forest River in Goshen, IN.
Insurance will still be taking a look tomorrow, and perhaps I can recoup part of the deductible.
What a crazy few days this has been. But so glad everything seems to be working out!
__________________
2010 Wildwood X-Lite 18BHXL Backpack Edition
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04-21-2015, 04:00 PM
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#86
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Senior Member
Join Date: Jun 2013
Posts: 10,833
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A good news day BSDMOM! The take away is being friendly and nice, explain and more often than not the Manufacture will look after you. I have the same experience with FR with my two trailers I have owned. Cheers and Good News!
__________________
B and B
2022 Venture RV SportTrek STT 302 VRB Travel Trailer
2018 Heartland Landmark 365 Louisville 5th Wheel
2015 Heartland Bighorn 5th Wheel
2013 FR Rockwood 8289WS 5th Wheel
2012 FR Rockwood 2703 SS Travel Trailer
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04-21-2015, 05:08 PM
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#87
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Senior Member
Join Date: Feb 2015
Location: Idaho
Posts: 279
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Kudos to FR and your dealer.
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04-21-2015, 05:13 PM
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#88
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Senior Member
Join Date: Sep 2013
Location: Idaho
Posts: 9,839
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Quote:
Originally Posted by bsdmom
Yesterday, I sent a pretty emotional and honest email to Forest River, the manufacturer of my travel trailer. I wasn't bitchy, just very honest. They asked me to supply a VIN number to check for any production issues. I received an email today that Forest River will be repairing my entire trailer minus a deductible I pay!!!! Granted, that deductible is still a tidy sum of money, but far better than an $8000 loss or paying out of pocket. The repairs will take place after Hastings. No word on how long it will take.
In the meantime, my local RV guy feels horrible that with all the work they've done, the trailer still leaked. Even after I told him Forest River will be making the repairs, he offered the use of an older Wildwood just like mine that he has in stock for Monroe and for Ohio! He even offered to have his guy tow my trailer down to Forest River in Goshen, IN.
Insurance will still be taking a look tomorrow, and perhaps I can recoup part of the deductible.
What a crazy few days this has been. But so glad everything seems to be working out!
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This is very good news indeed, the napalm would have been fun...... 
__________________
2016 F350 6.7L LB CC Reese 28K 2014 Chaparral Lite 266sab
"Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety." 2014 19 days camping 2015 17 days camping201620 days camping
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04-21-2015, 05:25 PM
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#89
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Senior Member
Join Date: Jul 2010
Location: Waynesville
Posts: 14,428
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Very Good/Surprising Outcome! Youroo!! 
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04-21-2015, 05:41 PM
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#90
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Senior Member
Join Date: Sep 2011
Location: Komoka Ontario
Posts: 2,680
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__________________
"Well that didn't go as expected"
2015 Chev 2500HD Highcountry Duramax
Cedar Creek Silverback 33IK
Donald&Casey cairn terrier
Rest in Peace Mary my darling wife.
Scottish by birth Canadian by time.
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04-21-2015, 05:44 PM
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#91
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Senior Member
Join Date: Oct 2012
Location: Western Connecticut
Posts: 1,587
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The hell with the local RV guy offering you an old trailer. Have him cover the deductible you're out, then have him tow yours to FR. That would be a happy ending.
__________________
2010 Cedar Creek 5th Wheel 34SATS "The Beast"
2006 Ford F350 Lariat 6.0L Diesel
2003 Harley Heritage Softail "Hogzilla"
1986 Marriage to "Wifey" (patience of a saint)
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04-21-2015, 06:07 PM
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#92
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Senior Member
Join Date: Jun 2011
Location: Hattiesburg, MS
Posts: 1,658
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Quote:
Originally Posted by rattleNsmoke
The hell with the local RV guy offering you an old trailer. Have him cover the deductible you're out, then have him tow yours to FR. That would be a happy ending. |
I can't say that I don't agree with rattleNsmoke. If they were somewhat responsible, let them do the driving!
Must have been something in the manufacturing process that FR was aware of that caused the leaks.
Congrats Mom, it is true, you can get more flies with honey.
Are they going to replace everything that is damaged or just the floor?
__________________
2012 Flagstaff V Lite 30 WRLTS
2005 Dodge Ram 2500 5.7 Mag Hemi 3.72 Rearaxle
Nights camped 2015 = 23
Nights camped 2016 = 25
Nights camped 2017 = 13
Nights camped 2018 = 3
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04-21-2015, 07:21 PM
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#93
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Senior Member
Join Date: Feb 2013
Location: Chagrin Falls, Ohio
Posts: 3,225
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Wow, this sad story sure did turn out MUCH better that I thought it would for you. Congratulations! Share some pics of the newly sealed and remodeled trailer when you get it back.
crunchman
__________________
2017 Salem Villa Estate 395RET-
2011 Coachmen Freedom Express 295RLDS- Sold
2015 F-250 FX4
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04-21-2015, 07:24 PM
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#94
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Senior Member
Join Date: Jan 2015
Posts: 442
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WOW, what an awesome outcome. glad it turned out well for you.
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haven a blast
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04-21-2015, 07:38 PM
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#95
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Senior Member
Join Date: Jul 2014
Posts: 735
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I hate that you are having to go through this at all, but it is awesome they are standing behind their product!
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04-21-2015, 08:35 PM
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#96
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Member
Join Date: Mar 2014
Posts: 73
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Quote:
Originally Posted by rattleNsmoke
The hell with the local RV guy offering you an old trailer. Have him cover the deductible you're out, then have him tow yours to FR. That would be a happy ending. |
He has already offered to tow it to Goshen.
My drop off date is June 18 and will have it back before a week vacation in the Michigan UP!
__________________
2010 Wildwood X-Lite 18BHXL Backpack Edition
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04-21-2015, 08:36 PM
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#97
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Member
Join Date: Mar 2014
Posts: 73
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Quote:
Originally Posted by Timex
I can't say that I don't agree with rattleNsmoke. If they were somewhat responsible, let them do the driving!
Must have been something in the manufacturing process that FR was aware of that caused the leaks.
Congrats Mom, it is true, you can get more flies with honey.
Are they going to replace everything that is damaged or just the floor? |
They are going to replace everything that's damaged. That includes a new floor, front wall, side walls sofa, sofa base and side cabinets, and new vinyl flooring. Who knows what else they may find when they take it completely apart.
__________________
2010 Wildwood X-Lite 18BHXL Backpack Edition
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04-21-2015, 08:37 PM
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#98
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Member
Join Date: Mar 2014
Posts: 73
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Quote:
Originally Posted by madmaxmutt
I hate that you are having to go through this at all, but it is awesome they are standing behind their product!
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Been a terrible 4 days, that's for sure! Now what do I tell the insurance guy tomorrow?
__________________
2010 Wildwood X-Lite 18BHXL Backpack Edition
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04-21-2015, 08:39 PM
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#99
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Senior Member
Join Date: Jul 2014
Posts: 735
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Quote:
Originally Posted by bsdmom
Been a terrible 4 days, that's for sure! Now what do I tell the insurance guy tomorrow?
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I think I would tell him I don't want a claim to effect my rates at this point
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04-21-2015, 08:51 PM
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#100
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Senior Member
Join Date: Jul 2014
Location: MA
Posts: 1,830
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I am very happy for your mom.
I hope the FR repair goes smoothly. There is no better place for a fix than the factory.
Vin.
__________________
2015 HW296
2006 HW256 (previous pup)
2013 Chevy Tahoe
Equalizer WDH 10000#
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