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06-07-2015, 07:48 PM
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#1
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Senior Member
Join Date: Apr 2015
Posts: 446
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Freezer works, Fridge doesn't
I have a new 2015 Wildwood Heritage Glen 356 QBQ with a Dometic refrigerator, runs dual electric (12V) and propane.
I plugged it up today and checked the refrigerator. The top freezer gets cold no problem. The bottom has fins in the back and a white cable I assume is a thermostat probe that attaches to the fins. On the side of the fridge wall inside is a blue arrow next to the fins that points up for colder. I assume that means slide the probe up higher on the fins to get more cold.
The trouble is that the bottom refrigerator section does not get cold, but the top does.
Any ideas on what could be wrong? Are there two systems in this fridge? I checked the fuse, and it is fine. My "little problem" is that it is out of warranty on the trailer because I bought it slightly used, and unless someone can tell me whether the refrigerator has a separate warranty apart from the coach itself I think I am sunk.
Any and all help would be GREATLY appreciated. Thanks in advance.
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06-07-2015, 07:58 PM
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#2
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Moderator Emeritus
Join Date: Oct 2014
Posts: 1,024
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Quote:
Originally Posted by MOODMAN
I have a new 2015 Wildwood Heritage Glen 356 QBQ with a Dometic refrigerator, runs dual electric (12V) and propane.
I plugged it up today and checked the refrigerator. The top freezer gets cold no problem. The bottom has fins in the back and a white cable I assume is a thermostat probe that attaches to the fins. On the side of the fridge wall inside is a blue arrow next to the fins that points up for colder. I assume that means slide the probe up higher on the fins to get more cold.
The trouble is that the bottom refrigerator section does not get cold, but the top does.
Any ideas on what could be wrong? Are there two systems in this fridge? I checked the fuse, and it is fine. My "little problem" is that it is out of warranty on the trailer because I bought it slightly used, and unless someone can tell me whether the refrigerator has a separate warranty apart from the coach itself I think I am sunk.
Any and all help would be GREATLY appreciated. Thanks in advance.
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Most appliances have their own warranty with the manufacturer. Looking at mine, some are as long as three years.
Post the name and model # of your fridge and we can look at our documents and see if we have the same and can give you more information. (Website, customer support phone number, warranty info, etc.)
__________________
Rick & Karen
(Retired USAF, MSgt)
Monument, Colorado
8-year Travel Trailer RVers
2013 Forest River Rockwood Ultra-Lite 2904SS
2014 Toyota Tundra Maxcrew SR-5 TRD 4x4 (with Firestone airbags in the rear)
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06-07-2015, 08:02 PM
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#3
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Senior Member
Join Date: Feb 2013
Location: Chagrin Falls, Ohio
Posts: 3,225
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What is the temp of the fridge? I bought one of the clip on thermometers found here. http:// http://www.campingworld.com/...rmometer/69819
You can also get a fridge fan to circulate the air like this. Search - fridge fan - Camping World
crunchman
__________________
2017 Salem Villa Estate 395RET-
2011 Coachmen Freedom Express 295RLDS- Sold
2015 F-250 FX4
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06-07-2015, 08:07 PM
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#4
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Senior Member
Join Date: Nov 2013
Location: Seaford, De
Posts: 2,377
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if you just turned it on today, won't be cold till tomorrow most likely. The freezer gets cold much quicker.
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David & Lynn 2014 Coachmen Chaparral Signature 327 RLKS 2016 Ford F350 Lariat CC Dually
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06-07-2015, 08:08 PM
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#5
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Senior Member
Join Date: Apr 2015
Posts: 446
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Quote:
Originally Posted by crunchman12001
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The temp is WARM. It isn't cold at all on the bottom.
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06-07-2015, 08:09 PM
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#6
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Senior Member
Join Date: Apr 2015
Posts: 446
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Quote:
Originally Posted by davel1971
if you just turned it on today, won't be cold till tomorrow most likely. The freezer gets cold much quicker.
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David,
Really?? That's odd. I will leave it on all night and report back on that issue. Seems kind of weird it would take that long. Why would that be?
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06-07-2015, 08:10 PM
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#7
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Senior Member
Join Date: Apr 2015
Posts: 446
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Rick and Karen,
I do hope the refrigerator has a separate warranty. That would be awesome. Are you sure about that? If so, I will call the dealer tomorrow.
Thanks.
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06-07-2015, 08:11 PM
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#8
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Senior Member
Join Date: Nov 2013
Location: Seaford, De
Posts: 2,377
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takes awhile, and even longer when empty. It doesn't circulate air so it doesn't cool the air. Be patient, it's just how they are. Need to be turned on a day ahead of loading them
__________________
David & Lynn 2014 Coachmen Chaparral Signature 327 RLKS 2016 Ford F350 Lariat CC Dually
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06-07-2015, 08:13 PM
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#9
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Senior Member
Join Date: Feb 2013
Location: Chagrin Falls, Ohio
Posts: 3,225
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Quote:
Originally Posted by MOODMAN
The temp is WARM. It isn't cold at all on the bottom.
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You are gonna have to try a little harder than that moodman, we are trying to help. Get a thermometer and report how far from safe (40 degrees) you are.
crunchman
Edit: I did not catch you did not let it run 24 hours. You still will want to get a thermometer to monitor the temps.
__________________
2017 Salem Villa Estate 395RET-
2011 Coachmen Freedom Express 295RLDS- Sold
2015 F-250 FX4
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06-07-2015, 08:13 PM
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#10
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Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,845
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I don't think you understand how RV absorption fridges work, compared to residential fridges.
It's always advised to let your fridge cool overnight.
And the freezer cools before the fridge part, because it's smaller.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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06-07-2015, 08:14 PM
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#11
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Senior Member
Join Date: Jan 2015
Posts: 442
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i will sometimes takes some ice cubes from my house fridge and put them in the trailer fridge to help bring it down to temp faster so it don;t have to work so hard
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haven a blast
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06-07-2015, 08:15 PM
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#12
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Senior Member
Join Date: Nov 2013
Location: Seaford, De
Posts: 2,377
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put some cans of soda or bottles of water in there so it has something to make cold. Any fridge is more efficient when full, and that is more true of absorption RV fridges.
__________________
David & Lynn 2014 Coachmen Chaparral Signature 327 RLKS 2016 Ford F350 Lariat CC Dually
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06-07-2015, 08:20 PM
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#13
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Senior Member
Join Date: Jul 2007
Location: Jefferson County, MO
Posts: 5,453
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Just an FYI, your refrigerator will get colder sooner if it is operating on propane instead of electricity. Even so, it will still take a good 16 hours to get down to temp.
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Bob and Joyce
2013 CC Silverback 29RL
2010 Ford F250 XL Crew Cab 6.4 liter diesel
ATU Local 788
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06-07-2015, 08:32 PM
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#14
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Site Team
Join Date: Mar 2008
Location: Louisville, KY
Posts: 10,525
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Ours goes from off to "pretty cold" in 4-6 hours. That is almost always
on LP mode 'cause I'm too lazy to run a cord out there for just one day!
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Peace!
Dan & Rita D
2017 Nissan Titan 5.6L King cab 4wd
2016 Evergreen Everlite 242RBS
29' empty nest model. Blue Ox WD hitch
(1 queen bed, large main cabin and huge bathroom)
Camping days 2010-53, 2011-47, 2012-41, 2013-41, 2014-31, 2015-40, 2016-44, 2017-63, 2018-75, 2019-32, 2020-41, 2021-49, 2022-43, 2023-66
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06-08-2015, 12:57 PM
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#15
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Junior Member
Join Date: Mar 2012
Posts: 3
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We had the same problem a few weeks back and called a repair service to come out and look at the fridge. He told us that the fridge runs more efficiently and colder on propane. You will hear a click when it turns on. Do not put it on auto. Also put a small level in the fridge and level the trailer by that. Make sure the vent outside has no obstructions, dirt and debri where the board is...take an air hose and gently blow out everything. By putting it on propane you are bypassing the electrical board that may be damaged. If that does not work then you may have no choice but to replace the fridge. It only took about 2 hours for our fridge to get cold and it stayed cold the whole trip, and the freezer stayed nice and chilly.
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06-08-2015, 01:09 PM
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#16
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Member
Join Date: Jun 2014
Posts: 57
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I have a new Dometic with thing that slides up the fin on the right side of the fridge. I agree with all who said that you should let the fridge run over night before you make a judgement that the lower fridge as opposed to the freezer does not work. Lately I have been running a battery operated fan that I put on the bottom of the fridge and aim the fan upwards. It does seem to cool the fridge more rapidly.
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06-08-2015, 01:44 PM
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#18
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RetiredRVer
Join Date: Feb 2014
Location: Ohio
Posts: 264
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Checkmate99
Lots of good advice here.....just one more tip; put everything in your home fridge that you intend to take with you in your RV fridge. It takes even longer to get your RV fridge cool if you load it up with warm stuff!
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06-08-2015, 02:03 PM
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#19
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Senior Member
Join Date: Feb 2012
Location: Clarksville Va.
Posts: 10,422
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Quote:
Originally Posted by checkmate99
Lots of good advice here.....just one more tip; put everything in your home fridge that you intend to take with you in your RV fridge. It takes even longer to get your RV fridge cool if you load it up with warm stuff!
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I have thermometers in mine and in 6 hrs. the freezer shows 12 degrees and the refer is at 40 degrees it is still empty. When I put it on it showed 78 degrees. My control is set at #1 the lowest it can go. 1 is highest I can set it without shutting it off. If I put it to 5 the coldest, I go to minus in the freezer and below freezing in the refer part. But mine is a Norcole. I have also added 3 fans, 1 inside against the coils and 2 behind. It came with only 1 fan at the condenser coil in back. The cooler you keep the rear where the ammonia system is located the colder and faster your unit will cool down. And not have to stay on as long. And it is 87 degrees here today. On Dometic make sure you have good contact on the coil. If you have to pull it apart and clean the channel and reinstall on a different fin in the refer.
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Coachmen M/H
Concord
2018 / 300 DSC
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06-08-2015, 02:20 PM
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#20
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Senior Member
Join Date: Apr 2015
Location: Euless, Texas
Posts: 117
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Check all the little crooks, crannies, vents, etc. for any obstructions, plastic or paper that can block the airflow. Its usually the simple things...
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2016 Vibe 268RKS
2015 Chev 2500HD
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