Looking at a 2014 Heritage Glen 356QBQ
My remote for my Hemisphere (282rk) same TT as the HG works but you have to push the buttons rather hard comparing to today's touch screens.
If you move a little the function will stop. Everything seems to work though.
I did read another thread that someone was having issues and I think their dealer was working with Lippert to fix the problem.
My control panel is in the linen closet in the bathroom lower section behind a fake panel.
If you use your remote you should hear a clicking noise coming from wear the control panel is located. There is fuses in that panel also.
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