We got it working! We have jack stands under the slideouts for support, as we stay in our trailer for 3 months of summer on our property on Lake Ontario in upstate NY. If we remove the stands first, the slideout will not retract. But if we left them under the slideout just to start, the slideout works fine, must have been just needing a boost up for some reason...just to start, then we can remove the stands, and the slideouts retract just fine.
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