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Old 08-08-2016, 11:02 AM   #51
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Phenom have you had your camper back to Fun Town for service? If so what was your experience? I purchased my camper from Fun Town in February of this year as well and I also love in the Dallas area.
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Old 08-21-2016, 06:47 PM   #52
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Phenom have you had your camper back to Fun Town for service? If so what was your experience? I purchased my camper from Fun Town in February of this year as well and I also love in the Dallas area.


Sorry for the delayed reply. For some reason I don't get notified when people post on this thread.

I did just drop it off last week. Took them through the trailer noting all the things I've found since buying new. They were very receptive to all I mentioned. Told them I couldn't pick up again till the 13th, so time will tell how it go's.
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Old 08-22-2016, 05:21 AM   #53
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The reader's digest version of my issue was I could never get a call back from them and it was never ready each time they promised it would be. It was very frustrating to deal with them.
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Old 08-22-2016, 01:27 PM   #54
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The reader's digest version of my issue was I could never get a call back from them and it was never ready each time they promised it would be. It was very frustrating to deal with them.


Hope I have better luck. I had a appointment with United RV in Fort Worth as they're closer, but figured going through the dealer for this first run of warranty items, may be quicker. Hope I don't regret that decision. United said they could do any of the work, just takes longer to communicate with the OEM's since not a FR dealer.
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Old 08-22-2016, 03:21 PM   #55
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Hoping the best for you.
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Old 08-26-2016, 12:59 PM   #56
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My 28DBUD is a 2015 and I just had it back in for warranty work under the extended warranty. I would first like to shout out to Bens RV Center in York. Both trips for work have been nothing short of pleasurable.

For this trip back, my awning and power jacks would only work on the remote. Apparently there was some type of recall on the switches, as they were bad. I also noticed my awning really straining to retract my awning. My service tech said even though the motor isn't totally bad, it was on its way out so he put a new one on it to save me another trip back. Other than that, she's been pretty good to my wife and I.
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Old 08-28-2016, 07:02 AM   #57
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My 28DBUD is a 2015 and I just had it back in for warranty work under the extended warranty. I would first like to shout out to Bens RV Center in York. Both trips for work have been nothing short of pleasurable.



For this trip back, my awning and power jacks would only work on the remote. Apparently there was some type of recall on the switches, as they were bad. I also noticed my awning really straining to retract my awning. My service tech said even though the motor isn't totally bad, it was on its way out so he put a new one on it to save me another trip back. Other than that, she's been pretty good to my wife and I.


Glad to hear you've had good luck with you unit. I'm pretty happy with mine overall too. If the dealer can fix all these little issues that popped up over the last few months, I'll be good to go. Some of it, I would've addressed myself, but it's under warranty and I'm busy with work for a month.
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Old 09-14-2016, 07:22 PM   #58
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Well, I just picked up my unit from Funtown in Cleburne, TX. I have to say the folks there were friendly and good to work with. I brought the unit in with small laundry list of items. Here's what they did and looked at.

Reinforced my lazy Suzan floor

Fixed some drawer glides

Replaced the stove vent

Reattached the backside of my dinette to the wall with thicker longer screws.

Added a screw to the dinette legs where they go into the floor.

Fixed the curtain attachments on each window.

I'd asked them to address the grey leak when completely full. Apparently it's a small pipe into a larger opening on the top side of the grey and when super full it'll purge a little up around the smaller pipe. It was a very small amount and I saw it only once when so full the kitchen sink was filling up, so..... I'll buy that.

Could not duplicate my converter issue since I replaced the 40amp fuses before I dropped it off. Must've been user error(reversed polarity when hooking up the batt), or some other random thing.

I mentioned some play In the front stab jacks. Apparently just a function of the stabs ability to come down unevenly on uneven surfaces. They do work as they should once down, so again.....ok

Lastly, the skirting around the "fender" on the slide side seems to stick out in the wind. No way to really reinforce it unfortunately. Just bad engineering.

Overall, I'm happy. Fixed what was broken, and explained the rest to me. Also, had it ready when they said they would. The only negative about the experience was the mud on my inside switches, and caked on the tires. Also the tape residue on the front I had to scrub off from whatever paperwork was taped on the trailer.
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