Wheel Hub

[Gel937]

Our 2018 Wildwood 197XLBH had the left side brake lock up and then caused the unit to be unusable. We called the Forestriver roadside assistance number and they arranged with a local dealer to tow it back to their facility for repair.

The dealer said it will be repaired within a four week period. He stated he would let me know about what the warranty claim will cover.

I have called Forestriver numerous times and have not had a return call. Their website will not allow emails to be sent.

The roadside assistance technician told me that I would be reimbursed for reasonable expenses incurred (hotel and meals) due to the mechanical breakdown under the warranty!

My question is how can I get this process started? How do I get in touch with anyone at the factory in Elkhart?

[SeaDog]

Have you tired talking to the dealer other then your initial time. Maybe they can get the factory to respond.

[Brother Les]

My unit has Forward adjusting brakes... Use them 'too' much and they will lock up on you from adjusting too tight.... Every year, I am backing the brake pads off of the hubs.

Everyone should check your brakes and adjust them (off) when needed... Go on One very long trip and a lot of heavy brake usage and I will (almost) guarantee you that your brakes are 'set' too tight on your unit.

[Mr. Dan]

I don't think you need to contact the Wildwood factory nor Forest River (as in the big corporation) but the service/warranty department for your class of trailer. Go to Forest River RV Contact Us - Forest River, Inc. and find your class of trailer (I don't what a 197XLBH or I'd give you the pointer). Find the contact for your unit's service department. For example:

Heritage Glen Hyper-Lyte

Service

• Miranda Blackburn
• Phone: (574) 533-2165
• Fax: (574) 534-0541
• Email: mblackburn@forestriverinc.com