Sounds like CW has gone out of business and didn't tell anybody!
Maybe they will have a big sale and not sell anything.
I too have placed an order from CW, recently, and received it in 7-10 business days as promised. From reading all these bad posts and on several other threads here on FRF, I was worried that my order wouldn't be handled properly. I called for several days after not receiving any info on my order and was on hold for 20 mins or more. Tried every phone number I could find for CW and got the same tune "Please hold and the next available agent will be with you in a moment".
So I called GS and got right thru and asked if they had any insight at what was going on with CW. He said they were having major problems with their warehouse and that the Customer Service department is across the hall from him and that they were having a nightmare of calls coming in.
So the next day, sitting at my door was my complete order! No tracking info, nothing. But I got what I had ordered in the time frame I was promised.
I know they are having problems. And they will be straightened out or they won't be in business much longer. If you are dissatisfied with them, you have that right. I usually wait until I can place an order that is over $99 and I will get free shipping. Amazon or is it WM has free shipping on orders over $25? CRS kicking in! But there are even restaurants that I have sworn off because of bad service but the food was good and the price reasonable.
I'm not trying to take up for CW, because they need to get it together. But with Amazon, I don't want those drones delivering my stuff! Let's give'em the benefit of a doubt that they will get it back up and running. If they don't, you can throw them under the bus, that I will be driving!