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Old 06-18-2015, 01:37 PM   #21
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Originally Posted by Gregg Willow View Post
I rarely ever buy from CW. I do use it a lot for product research but will usually buy the product from Amazon or somewhere else. CW's prices are usually the highest.

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Old 06-18-2015, 01:50 PM   #22
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Took 3 weeks to get a bike that Amazon would have delivered in 2 days. Sale items can be good prices but don't get in a hurry. Customer service is rude and uncaring.

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Old 06-18-2015, 01:51 PM   #23
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Amen, same thing with me. I will not darken thier doorstep or website again!
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Old 06-18-2015, 02:29 PM   #24
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Ordered a genny 5 years ago for my one week-a-year we boondock. Received it, put in the oil it was shipped with and filled up with gas. Started and ran fine. Plugge in a drop light...engine stalled. Uplugged restarted, ran fine. Plugged in a portable fan. Engine stalled again. Called CW. They said they can't recieve it back since it now has oil in it and it can't be shipped. I said of course it now has oil in it,otherwise how would I know it doesn't work. They said if I ring it to one of their stores they'll take a look at it. 2.5 hours away from me. (I ended up dealing directly with the manufacturer who shipped me out a refurb at no charge (I know, it was a refurb and I ordered a new one, but it has worked flawlessly every summe and a few power outages). @nd CW incident. About 3 years ago I ordered a slide out awning. Saw "free Shipping" and 10% off. and jumped on it. Well I ended up paying $80 for shipping charges and no awning.
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Old 06-18-2015, 02:44 PM   #25
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Originally Posted by scottfarm View Post
I ordered a shower head from camping world online 12 days ago and they have not shipped it yet. I noticed they charged my credit card twice for the transaction so I called customer service to get that straight. I was on hold for 35 minutes. Keep in mind the CEO of this company has a TV show telling other business's how to run their company. Maybe someone needs to show him how to run his. I called yesterday after a 45 minute hold and they said it was sitting there for 3 days waiting for UPS to pick up. What a joke. I won't be ordering from them again. Anyone else have experience ordering online from them?
Never shop camping world to expensive. I buy most everything from Amazon quicker delivery and cheaper prices. e trailer is good place for all towing needs good prices great customer service.
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Old 06-18-2015, 03:18 PM   #26
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Ordered "On Sale" Items

I recently placed my first online order with Camping World. They are running a big sale on many of the items that I wanted so I jumped in. Every item I selected was listed as "In Stock and Ready To Ship" on their website. I placed the order and my credit card was billed. Every day I received an email from them telling me that all items I had ordered were backordered. After a week, I called the Customer Service line. The gentleman I spoke with informed me that the problem isn't with their website, it's with their warehouse. No other explanation was given. I am now on day 17 and still waiting for a water hose! I too have discovered that all Camping World items are available on Amazon and I've never had a slow shipping problem with them. I would be embarrassed if I was in management at Camping World! I hope they read all of these threads!
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Old 06-18-2015, 03:22 PM   #27
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Smile Camping World vs Amazon

I placed an order with Camping World for a surge protector after checking with both PPL & Amazon. Believe it or not, Camping World had the best price (Internet special) than the others. After checking to see when my order shipped (after 8 days it's status was still "processing") I called their customer service early on a Sunday morning. The very nice guy told me they were short on warehouse personnel but he would speak to his supervisor & see if my order could be expedited after I explained this was a Father's Day gift & that I had ordered this in more than enough time to meet this deadline. Much to my surprise, I received notification the next morning that my order had shipped and it arrived yesterday. Great service after I called.

On the other hand, am still awaiting delivery of an order placed with Amazon that was placed at the same time. Go figure, huh
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Old 06-18-2015, 04:08 PM   #28
Join Date: Apr 2015
Location: Euless, Texas
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Update to my post (#15)

Originally Posted by Mewcasa View Post
I ordered a TireMinder TPMS 3 weeks ago. Got the order confirmation quickly, but still no info yet to date about my goods! Real tired and fed up with holding on the phone and they haven't answered my email. Joined good Sam at the same time and that came thru... They were real fast to charge my credit card! Ready to tell them to keep it... I'll take my business elsewhere... If I could only get any response from them!
After holding for 31 minutes, got a guy named Ethan. He did treat me with respect and seemed like a nice guy. Ethan told me he didn't know why it was "Locked-Up" in the warehouse, but was going to upgrade and expedite the order and get it out in the morning... plus credit me $10. He followed up our conversation with an e-mail. It's 6/18 today... I won't be holding my breath. I've learned my lesson. I'll let this thread know the results when I have any.
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Old 06-18-2015, 04:26 PM   #29
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Sounds like CW has gone out of business and didn't tell anybody!

Maybe they will have a big sale and not sell anything.

I too have placed an order from CW, recently, and received it in 7-10 business days as promised. From reading all these bad posts and on several other threads here on FRF, I was worried that my order wouldn't be handled properly. I called for several days after not receiving any info on my order and was on hold for 20 mins or more. Tried every phone number I could find for CW and got the same tune "Please hold and the next available agent will be with you in a moment".

So I called GS and got right thru and asked if they had any insight at what was going on with CW. He said they were having major problems with their warehouse and that the Customer Service department is across the hall from him and that they were having a nightmare of calls coming in.

So the next day, sitting at my door was my complete order! No tracking info, nothing. But I got what I had ordered in the time frame I was promised.

I know they are having problems. And they will be straightened out or they won't be in business much longer. If you are dissatisfied with them, you have that right. I usually wait until I can place an order that is over $99 and I will get free shipping. Amazon or is it WM has free shipping on orders over $25? CRS kicking in! But there are even restaurants that I have sworn off because of bad service but the food was good and the price reasonable.

I'm not trying to take up for CW, because they need to get it together. But with Amazon, I don't want those drones delivering my stuff! Let's give'em the benefit of a doubt that they will get it back up and running. If they don't, you can throw them under the bus, that I will be driving!
2012 Flagstaff V Lite 30 WRLTS
2005 Dodge Ram 2500 5.7 Mag Hemi 3.72 Rearaxle
Nights camped 2015 = 23
Nights camped 2016 = 12!
Bamaganza '16 site A25 Maybe
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Old 06-18-2015, 07:37 PM   #30
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Not ready for prime time

I have a recent ridiculous experience ordering online from CW. $300 order placed; confirmation of order received, but never a shipping confirmation. 1 week goes by, I emailed them requesting a ship date. To this day (4 weeks later), no response. The shipment showed up after two weeks. If I did have RV plans, this wouldn't be a problem, but this is not acceptable in this online ordering age.

You can just about everything from Amazon, they instantly notify confirmation of order, then shipping confirmation and when you can expect to receive it.
Camping World's online business is trapped in the 1980s!

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