Originally Posted by Mewcasa
After holding for 31 minutes, got a guy named Ethan. He did treat me with respect and seemed like a nice guy. Ethan told me he didn't know why it was "Locked-Up" in the warehouse, but was going to upgrade and expedite the order and get it out in the morning... plus credit me $10. He followed up our conversation with an e-mail. It's 6/18 today... I won't be holding my breath. I've learned my lesson. I'll let this thread know the results when I have any.
Finally received my order this am. It arrived undamaged, but not packed very well. I thought the packing material was supposed to be wrapped "around" the product... Oh well, at this point I'm happy I got it 4 days after I called. Haven't seen the credit to my credit card yet. I won't hold my breath... Thankful I have my order and lesson learned!