Been RVing for 30 years and the last two have been FR Products. The first was a Flagstaff ......relatively low end and it showed. Not in shoddy workmanship but in general quality of fixtures etc. ( you get what you pay for) The one we have now is a 2011 T28RKS Wildcat. We have put it to the test on some tough pulls..... last year to the Arctic Coast and back (15000+KM) with 1600KM of that on gravel. NO issues with anything! So my MHO is that , like all products, RVs, vehicles
Clues etc, there are lemons but generally speaking FR build pretty good product. They do , however need to be aware if they have a dealer out there that is running a shoddy operation and , although I have no idea who they are , sounds like they are not dotting all the "I's" and crossing the "T's". Over the years, I have been much more aware of being proactive on PD walk through and make sure I have a written list of things I want covered .
I spent 40 years in sales looking after customers and I proved over and over again it's not having a problem that's an issue with customers, it's how they Are dealt with after the fact. Good luck with your Grand Design......nice units.
Floyd & Carolyn
2012 F150 S/crew 4X4 6.2L 6Spd Tow Max Firestone airbags.
2011 28RKS Wildcat. Yamaha 3000iseb Generator.
2013 22 nights.2014 57 nights.2015 116 nights +14300KM
2016. 63 nights