Have you contacted them about this? You should be reporting this to the Authorities as this constitutes a major failure.
"Well that didn't go as expected"
2015 Chev 2500HD Highcountry Duramax
Cedar Creek Silverback 33IK
Donald&Casey cairn terrier
Rest in Peace Mary my darling wife.
Scottish by birth Canadian by time.
What particular model of V-Lite is this one?
Is this the 6" or the 8" I beams?
I have not noticed any issues with my 30WFKSS but I have only had it out 4 or 5 times so far. It will be something I will keep an eye on for sure. Looks easy enough to fix though but I would want to find the "Root Cause."