thanks again for your help! We have a 2013 brand new 2013 model and love it. When we picked it up from the dealer we asked about one drawer that did not close properly. Now, we realize this really needs to be fixed. The capn can fix it if we get the parts, but after emailing pics of the problem and detailed note to the dealer as the dealer requested, still no confirmation that 'parts are in the mail'.
We also found the crank handle on the vent above the bed is stripped. We emailed and left a message. No response yet, any advice would be appreciated!