I have called FR several times and often got right through to the rep. Keep calling but don't wait for a call back. If you could imagine, folks are busy dealing with so many concerns.
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Chuck and Joanne
2014 Flagstaff Super Lite Classic 27RLWS Emerald
2013 Dodge 2500 4x4 Laramie Crew
Equal-i-zer 1200/12,000 4-point WDH