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Old 06-20-2014, 12:50 PM   #31
Weezer's Avatar
Join Date: May 2013
Posts: 3,348
Yeah, while it may be true you can "get service at any Forest River facility", if you didn't buy it from THEM you go to the back of the line.

Unlike motor vehicles, FR has NO control over expediency or even enforcement of service/warranty work thru their dealers. Every dealer puts *their* purchased units first. I've read that some dealers *may* get you in quicker if you didn't buy from them but are stranded during travel.

Look for (if you can find one) a "Route 66" certified dealer. Ours is a Route 66 dealer (Bayou Outdoor Super Center) and I simply can NOT say enough good things about them. We purchased 90 miles from home and don't regret it one minute. May have gotten our units (we've owned two inside a year) cheaper, but cheaper isn't always better when it comes to these beasts.

FTR, that Route 66 certification isn't awarded lightly. They must EARN that certification and their staff must undergo extensive training to achieve it. They are closely monitored and can lose that certification if they fail to keep up the required standards.


If age is a state of mind, and I've lost my mind, I'm AGELESS, right?
Give me 40 acres and I'll turn this rig around:
Flagstaff 5er 2014 8528 IKWS, Platinum Package, Regency Interior "Buffy"
F250 Super Duty 2013 Tuxedo Black "Biff"
Days camped 2014: 30
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Old 06-21-2014, 09:24 AM   #32
Join Date: Oct 2013
Posts: 247
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We own a 6 month old Rockwood 8329ss that we've towed over 5000 miles since February. Spent 3 months in Az & the last 2 in northern Illinois heat and humidity. The 15,000 btu AC worked great sleeping under covers in 80' temps. Not a leak in 3 days of almost constant rain & thunderstorms with that roof design and the comments about the dealerships is dead on.
Had a problem with a crank out side window and went to a Campers world in Avondale Az. After 3 attempts including towing the TT to their location per their suggestion...we were told "they don't have the time to fix it" and would not even come outside to look at it. That is a bad operation!

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