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Old 04-03-2019, 01:13 PM   #1
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Roadside assistance....renewal time

If possible I'd like to start up a conversation on the subject. The free one year of Coach-Net (basic) that came with our Flagstaff is about to run out (next month). So...I've been comparing plans, Good Sams (best plan) to Coach-Nets (best plan). Price is about the same and the coverage seems about the same.

What I'm wondering is how it all works out in the 'real' world? We've only had one occasion to actually use roadside assistance and it was with Good Sams when we still had our motorhome. We were in the middle of nowhere of course and it took what seemed like forever, but they did get us towed to a repair shop (Kenworth) for no cost.

One better than the other, all things considered? Is there another provider worth consideration?
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Old 04-03-2019, 01:30 PM   #2
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They all use the same network of independent service providers. Some are awesome. Some suck.

Some people have had cases where Good Sams was awesome (me- they found me a mobile auto tech on a Sunday who replaced leaf springs in a Walmart parking lot) and where Good Sam was terrible (there's a recent thread about Good Sam dropping a friend after 3 roadside assistance needs).

Same stories come out about CoachNet. Though, I have never heard of CoachNet cancelling someone's plan due to "higher than average use".

So, maybe I'd go with them for that reason alone.
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Old 04-03-2019, 01:58 PM   #3
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I have the Route 66 RV Network

ROUTE 66 RV Network | Roadside/Tech24

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Old 04-03-2019, 03:24 PM   #4
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I just search and found this thread. We also have the free year with Forest River but ours is the 2nd number on the list if you bought after Januaryr 1, 2019 866-209-2895. She answered Forest River I thought. Anyway the coverage is towing, jump starts, fuel delivery, locksmith, winch, mobile tire. Ours is up in Dec 2019. We have been AAA Plus members since 1999 and I know for an additional $40 a year our RV will be included. Wondering out loud - would it be wise to just add the RV now or is the membership from Forest River sufficient?
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Old 04-04-2019, 07:47 AM   #5
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Obviously few opinions on this subject here. I will comment on getting cancelled for over use however. If someone were to call for every little thing, or for the same thing over and over, I could understand that. That isn't us.
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Old 04-04-2019, 08:01 AM   #6
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You will get opinions all over the board.
AAA, Coachnet, Good Sam on and on.....

It's like asking what's your favorite sports team, tire brand, oil brand etc.
There will be good and bad stories about all of them.

I had AAA RV for a while but one day I needed them to come change a flat tire on my Father in Law's handicap van in a parking lot on a Sunny Sunday about noon. We were in dress clothes and I didn't want to tackle it. AAA put me on hold "Your call is very important to us- please stay on the line..." This went on for 10 minutes!! I figured if they don't want to hire enough people to answer the phone on a nice clear Sunday, how am I ever gonna get hold of them on a stormy evening at rush hour when I REALLY need them??
I dumped them and went with CoachNet. AND I had to sit on hold for many minutes when I called AAA to cancel my plan!!
My 2¢
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Old 04-04-2019, 08:02 AM   #7
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Quote:
Originally Posted by dieseldodge View Post
Obviously few opinions on this subject here. I will comment on getting cancelled for over use however. If someone were to call for every little thing, or for the same thing over and over, I could understand that. That isn't us.
Maybe in this thread but this subject has been a popular topic of conversation on this forum MANY times. A search will lead you to tons of reading.

Here is one such search...
Roadside Assistance

We use Good Sam.
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Old 04-04-2019, 10:31 AM   #8
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ependydad...appears you pretty much nailed it. The wife has been doing some research on this, and as usual found that both Good Sams and Coach-Net has many good and bad opinions out there. However, if you're looking to get cancelled for 'over use' looks like Good Sams is the place to be. From what she (wife) found, you didn't need to be a nuisance customer....just unlucky.
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Old 04-04-2019, 10:56 AM   #9
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We have had AAA RV for 3 years now and have never had to use them so I really have no worthwhile opinion. I will only say that we have had occasion to use AAA to tow our car off of a Florida interstate at rush hour in a rain storm after we lost a fan belt and on several "locked out" calls and I really have no complaints about that.

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