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Old 04-11-2016, 02:27 PM   #1
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Location: Warwick, RI
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So far So good with local Dealership

Being new to camping and without having any clue to what I am doing I was determined to purchase our new ML23FB from a local dealer (Which I did )
I know I could have bought the trailer cheaper from a on-line dealer, but I really wanted the comfort and convenience of having a dealer close by for any issues that may arise, and luckily the dealer is 5-minutes from me!
During our PDI the tech had told us one of our blinds was damaged and they had already ordered us a replacement.(The replacement came in last week)
Over the weekend and all last week it has been pouring rain like crazy (all because we want to go camping!) as I walked past the rear of the trailer I noticed water inside one of the rear tail lights.
Upon further inspection I noticed the lens cap had a tiny hairline crack in it, so this morning I stopped in at the dealership with cracked lens in hand.
Went to the service department, the person updated my info with the registration number on the trailer and handed me a ticket.
Was told to take it to the parts counter where another tech took the ticket, handed me a replacement lens and I was out the door!

I know both of these issues were very minor, but I stress out over the tiniest of issues. Getting even the smallest issues taken care of quickly and easily is a big deal for me and makes me even happier with my decision to buy local.
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2019 Ford F-250 Super Cab 6.2L Lariat
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Old 04-11-2016, 03:38 PM   #2
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Who is your dealer? It's good to hear positive things about dealers.


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Old 04-11-2016, 03:47 PM   #3
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Quote:
Originally Posted by Big Rig View Post
Who is your dealer? It's good to hear positive things about dealers.


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Arlington RV Super Center, East Greenwich RI
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Old 04-12-2016, 03:08 AM   #4
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Thanks, never been there but have seen them at the Boston RV show. We purchased our current Fifth wheel from Flagg and so far they have been pretty good.


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Old 04-12-2016, 11:35 AM   #5
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Quote:
Originally Posted by MT Biker View Post
Being new to camping and without having any clue to what I am doing I was determined to purchase our new ML23FB from a local dealer (Which I did )
I know I could have bought the trailer cheaper from a on-line dealer, but I really wanted the comfort and convenience of having a dealer close by for any issues that may arise, and luckily the dealer is 5-minutes from me!
During our PDI the tech had told us one of our blinds was damaged and they had already ordered us a replacement.(The replacement came in last week)
Over the weekend and all last week it has been pouring rain like crazy (all because we want to go camping!) as I walked past the rear of the trailer I noticed water inside one of the rear tail lights.
Upon further inspection I noticed the lens cap had a tiny hairline crack in it, so this morning I stopped in at the dealership with cracked lens in hand.
Went to the service department, the person updated my info with the registration number on the trailer and handed me a ticket.
Was told to take it to the parts counter where another tech took the ticket, handed me a replacement lens and I was out the door!

I know both of these issues were very minor, but I stress out over the tiniest of issues. Getting even the smallest issues taken care of quickly and easily is a big deal for me and makes me even happier with my decision to buy local.
Keep the honeymoon going.
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