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Old 05-11-2014, 08:17 AM   #1
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I direct a department at my employment and if my QC department did there quality control like the way Flagstaff does, I'd fire them.

I notice names stamped on the door jam, is that who completed the QC for the TT or just the doors?

I have a new 2014 831bhds and the following challenges are listed below:

Inside microwave has power, but will not start. Outside microwave same model works fine.

Water leaking from Dometic toilet, looks to be the vacuum seal defective.

Range hood, no power. Fuses all good at the panel.

Quirks:/dealer oops
Bedroom TV is not connected to the Genesis, I'll get in there and see if there is another output or use a hdmi splitter to deliver DVD to the bedroom (anyone else have a better solution??)

It to me is unacceptable that the water leak, dead hood range and microwave are challenges right out of the factory. Even the screen doors are extra tight to close. My children cannot open and close the screen doors.

I do hope Flagstaff line of staff read this and straighten up their act.

At the end of the day, these things will get addressed and rectified but it's sad to see a new product [camper] failed "right out of the gate"

Now keep in mind this is our third camper so we are not new camper owners. I'd be happy for them to send me the new parts and install them myself.

I will follow up once I speak to them tomorrow.
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Old 05-11-2014, 08:25 AM   #2
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no different than the horrible service most RV dealers supply. Not many places would stay in business like that, but since they are pretty much all the same, they remain.
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Old 05-11-2014, 08:26 AM   #3
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Wanna trade problems? It's not just Flagstaff, beleive me, it's the whole industry. If you fired everybody in the RV industry that didn't live up to our high standards and high expectations in a unit, no matter what the price point, the RV industry would be no more.

I hope you can get your issues fixed. Very easy fixes. Replace microwave, fix toilet. Stuff you can do at home.
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Old 05-11-2014, 08:39 AM   #4
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When you buy a FR, at the same time you are hired as the QC...you didn't read the small print on the paperwork? Give it until the end of the season, you'll find more.
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Old 05-11-2014, 08:41 AM   #5
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There is no QC in RV! at least not to my standards. My bar is set much to high.


How to grade qc using the (qc to rv curve).= Lower your standards and expectations. Forget about comparing the qc where you work to the rv industry completely.There in a league of there own.

Actually we the consumer, are the rv qc inspector.
I purchased a new 2013 tracer then traded for new 2014 lacrosse.
IMHO there is no qc, or if there was they suck at doing it. That said I bought primetime because I think there better at it, then most units we looked at on the market in our $ range.
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Old 05-11-2014, 08:46 AM   #6
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I was at a dealer on Friday. I walked thru a few “new” Primetime Crusaders…..Ho my !! Just walking thru them, I seen things that were broke in the assembly process. The first thing I thought was…. Wow, no QC at all !!! All three RV’s had major defects along with saw dust and trim scraps all over the floor. If the product is shipped with no pride…. How is it assembled.
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Old 05-11-2014, 08:47 AM   #7
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Quote:
Originally Posted by Platokidd View Post
There is no QC in RV! at least not to my standards. My bar is set much to high.

How to grade qc using the (qc to rv curve).= Lower your standards and expectations. Forget about comparing the qc where you work to the rv industry completely.There in a league of there own.

Actually we the consumer, are the rv qc inspector.I purchased a new 2013 tracer then traded for new 2014 lacrosse.
IMHO there is no qc, or if there was they suck at doing it. That said I bought primetime because I think there better at it, then most units we looked at on the market in our $ range.
Then they should remove the two stickers on the door jams with two peoples names.
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Old 05-11-2014, 08:49 AM   #8
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The microwave in our Roo was installed in such a way that it was in a slight twist. This caused the door to bind a little. The bottom door latch would catch easily but not the top one unless we pushed it closed on the top corner. Both latches must be engaged or it wont start. I removed it, fixed the twist, reinstalled it, and it closes much better.

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Old 05-11-2014, 08:49 AM   #9
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Quote:
Originally Posted by alparmer View Post
When you buy a FR, at the same time you are hired as the QC...you didn't read the small print on the paperwork? Give it until the end of the season, you'll find more.


Missed that fine print! Lol
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Old 05-11-2014, 08:52 AM   #10
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If it weren't for the Japanese we would probably be saying the same thing about our auto manufacturers. Maybe the American RV industry needs a wakeup call.

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