Originally Posted by gobblertales
That explains it possible. This is from RVWholesalers. I wanted ducted a/c and that when I saw the one unit on line they were talking about I said roof a/c. I told them that was a deal breaker. The salesman said it was ducted and sent me an e mail saying this. Another rep sent me one confirming this yesterday due to my concern. Perhaps I am being scammed? That they are saying it is ducted as you say Raspivey but that the ducts but no vents? Oh gosh.
If they're insisting, I wouldn't worry too much about it at this point. As was posted before, the video definitely has no ducting, but the pic posted looks just like mine and is. I'm almost willing to bet the order process just says "ducted air" and doesn't mention a size so, when you ask them they just look at the order and see it listed something like "standard equip: 13.5K A/C" and "options: ducted air" (which, if you look at the FR website it lists as a 15K unit). I think you'll be OK.