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Old 02-16-2016, 01:09 PM   #11
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I have the flagstaff version of this unit and I did the same thing with the recliners not from the factory but after opening and closing it several times. Both trim pieces on each side have pulled away. I now have put that on a list to check before I close the unit. It took just a couple of finishing nails to fix it. The filter was removed as well on my unit due to the winterization process. I de-winterized and inserted the unit and all was well. We had our unit for ten days before taking it out for a month. We are starting our third week and could not be happier with the camper. It has worked perfect. It did get down below 20 degrees while traveling so I opened up the bottom cabinet under the sink that they do not allow to open and put a shelf in there and now store toilet paper in it. With that door open the vent in front of it keeps the pipes from freezing. We absolutely love the unit so far.
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Old 02-16-2016, 01:18 PM   #12
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My filter element wasn't installed either and my dealer said they typically don't unless the customer specifically asks that it be. My dealer said they will 'walk the customer through the installation' so they know how to do it when it comes time. With that said, they did ask (and pointed out it had no element) but we chose not to as we were going to winterize soon and I already had plans to remove the filter and use something else.

The recliners and the slides were mentioned many times during our PDI and we watch those like a hawk during set-up and tear-down.
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Old 02-16-2016, 01:32 PM   #13
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Quote:
Originally Posted by Oaklevel View Post
First thing congrats on your new RV....... and welcome.....

Second as a frequent Ocean Lakes vistor do not drink the campground water it won't hurt you but it can have a salty taste. Ocean lakes gives you as much purified water as you want you bring your own containers. One station outside the Post Office the other is south side near one of the lakes.

Headed to Ocean Lakes in April.

Good Luck !!!!!


thanks for the heads up. we are heading there in March and will be sure to also bring some of our water jugs.
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Old 02-16-2016, 01:51 PM   #14
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I had the same thing happen with the slide. My fault for not securing them properly. I also removed the onboard water filter for one on the outside. Read too many tales here on this forum about leaking onboard water filters.
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Old 02-16-2016, 02:03 PM   #15
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First of all, congrats on the new Rockwood!

The water filter is typically not installed by the dealer unless you force them to during the PDI. You would typically install it for the first use of the TT. If it's installed during the PDI, you'd have to remove it and let it dry out rather than having it sit in stagnant water.

I've said this a 100 times on this forum. Folks always tell you to remove the factory filter and you can certainly do that and just use the cheap blue bullet type, but you'll get nothing more than a sediment filter with that. Check out this website for info on what's available on the market and you can decide if you want just a sediment filter or something more. If you haul your own water you could go without a filter at all but if you're going to use the water at the campground, are you going to trust the water everywhere you go? The blue bullet will do nothing about contaminants or smell or taste. If you just want something less expensive, then decent water filters from the big box stores may fit the canister and provide better filtering than the blue bullets. The old adage that you get what you pay for is applicable here.

Lastly, don't get stressed out about your first experience and absolutely DO NOT go back to the dealer and immediately threaten legal action. Hopefully you're just expressing your frustration and you won't actually go in there like a bull. That's sure fire way of getting minimal, if any, cooperation from the dealer. It's hard enough to find a good dealer. Don't offend them right off the bat! Save that option for an absolute last resort.

Hopefully everything will get worked out to your satisfaction. Be patient. You're not alone in telling this kind of story on a brand new unit. Good luck!
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Old 02-16-2016, 02:15 PM   #16
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Ask for the general manager and explain what happened. CW in Myrtle has been great to me.
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Old 02-16-2016, 02:35 PM   #17
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Quote:
Originally Posted by itat View Post
First of all, congrats on the new Rockwood!

The water filter is typically not installed by the dealer unless you force them to during the PDI. You would typically install it for the first use of the TT. If it's installed during the PDI, you'd have to remove it and let it dry out rather than having it sit in stagnant water.

I've said this a 100 times on this forum. Folks always tell you to remove the factory filter and you can certainly do that and just use the cheap blue bullet type, but you'll get nothing more than a sediment filter with that. Check out this website for info on what's available on the market and you can decide if you want just a sediment filter or something more. If you haul your own water you could go without a filter at all but if you're going to use the water at the campground, are you going to trust the water everywhere you go? The blue bullet will do nothing about contaminants or smell or taste. If you just want something less expensive, then decent water filters from the big box stores may fit the canister and provide better filtering than the blue bullets. The old adage that you get what you pay for is applicable here.

!
For drinking and cooking we use bottled water. The inline goes at the spigot to keep any junk out of even the hose. We often bring water from home in the FW tanks as well. Once that filter goes inside it becomes a mess,,, hope it would never happen when owners are away for a while.
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Old 02-16-2016, 02:40 PM   #18
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We have broken smash and distorted several things when opening or.closing the slides. Now we checked h time.
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Old 02-16-2016, 02:53 PM   #19
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We also removed the water filter and put a line where the filter had been so we don't have to add that much additional antifreeze. Taking the filter off was almost impossible in our unit. Had to remove the speaker, lay on my stomach, reach full arm length in and unscrew it without seeing it! We now use a good filter outside at the spigot.
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Old 02-16-2016, 03:14 PM   #20
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I believe the reasons so many people (including myself) recommend removing the factory water filter are one, it is usually so inconveniently located that it is an absolute PITA to get to and two, there have been a plethora of reports of failure.

Yes, if you remove the factory filter and just use a blue inline throw-away you won't get the filtration quality of the factory filter but there are dozens of comparable to factory, cartridge type filters one can purchase that will work just as well (and in some cases better) as the factory filter.

With the added benefit of being able to mount a stand alone filter at (or near) the water pedestal where failures won't flood the RV, aids in keeping the hose and water regulator clean, being able to use it to fill the fresh water tank, uses less antifreeze when winterizing and not having to be locked into propitiatory replacement elements are enough reasons for me to remove mine at day one of ownership.
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