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Old 06-29-2012, 04:13 PM   #21
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Well, I called Flair and spoke to a lady named Elaine. She was very helpful and nice. She did in fact confirm that the defective mattress has to be returned to them before a new one is sent out. She also confirmed that there were no claims made on the VIN of my Rockwood. She is sending me a warranty kit that has a bag with prepaid shipping to send back my defective mattress to them. Once they get my old one and inspect it they will send me a new one. I have no problem sending the old one back first and it wouldn't have been an issue had the dealer told me this 2 months ago instead of lying to me and giving me the runaround.
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Old 09-01-2012, 01:12 AM   #22
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where can i replace my air mattress?
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Old 09-01-2012, 08:08 AM   #23
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Quote:
Originally Posted by doc1dc361 View Post
where can i replace my air mattress?
Air bed leaks, first time we used it

Has the web site and contact info.
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