The rails are just along for the ride. They're gonna stop when the awning rolls up as tight as it's gonna go and stops. It does look like your awning might be a "little" uneven on the rollup. Note at one end, the aluminum cover completely covers the end cap, and on the other, it looks like about an inch or so of awning material is exposed. Might be causing an uneven rollup. No idea how you'd adjust that. YouTube might be your friend there.
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2016 RAM 2500 Cummins SLT Lone Star 4X4 LB
2016 Windjammer 3029W Platinum
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