Are you able to get the awning fully deployed, but the pitch of it is just too steep? If so, the arms on both sides have spring-loaded silver buttons that you can depress to raise or lower either side (or both) of the awning.
If the front edge of the awning is too low for you (meaning the pitch is too steep) you can raise the awning to a more level position by depressing the buttons and sliding the arms upward until the button snaps into a lower hole on the arm.
This is for the Carefree of Colorado power awning.
2013 Surveyor SP220
2010 Silverado LT 5.3 V8
The world is a great book, of which those who never stir from home
read only a page. - St. Augustine