If batteries up, pull switch panel and check, with 12 volt test light, the switch for power...If present, check the switch, with test light, when activating switch, to check for power flowing thru switch. If ok, you'll need a ladder to access the plug-in connector at the awning roller...have friend push switch, check for power..if ok, need motor....not to hard to change. Let us know how it goes.
Bob/Linda, 99 Dodge 2500 Cummins,2010 8280 Rockwood Ultra-lite 5er, PullRite Superglide-----
I'm retired......but work part time as a pain in the ass!........... USMC.