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Old 08-12-2015, 07:34 PM   #1
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Blue light

The third call was a charm .when I talked to the csr about replacing the blue light in the ref for free she said that they were not doing that . After I asked to speak with her supervisor she put me on hold and about a minute later she came back on the line and took my shipping info . She did say that the part was on back order . I guess I will have to wait and see if they keep their word .i did get a order number so I could call and check on the del. date .
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Old 08-13-2015, 01:05 PM   #2
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I wonder how much the 'blue-light-special' fiasco has cost Dometic? Probably not a significant hit since the fridge is so expensive and the light board is so cheap (from China, in quantity).

Hope they learned something.
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Old 08-13-2015, 01:47 PM   #3
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I got mine day before yesterday. No charge. Took all of 10 minutes to replace.
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