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Old 08-12-2015, 06:34 PM   #1
camping baba's Avatar
Join Date: Jun 2015
Location: Mass
Posts: 215
Blue light

The third call was a charm .when I talked to the csr about replacing the blue light in the ref for free she said that they were not doing that . After I asked to speak with her supervisor she put me on hold and about a minute later she came back on the line and took my shipping info . She did say that the part was on back order . I guess I will have to wait and see if they keep their word .i did get a order number so I could call and check on the del. date .

2013 Silverado extended cab 4x4 1500 Series
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Old 08-13-2015, 12:05 PM   #2
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Join Date: May 2014
Location: Waterloo Region
Posts: 652
I wonder how much the 'blue-light-special' fiasco has cost Dometic? Probably not a significant hit since the fridge is so expensive and the light board is so cheap (from China, in quantity).

Hope they learned something.

2015 Rockwood Signature UltraLite 8282WS Platinum, GY Marathon LRD, TST 507RV TPMS
2005 GMC 2500HD CCSB D/A, Curt E16, Prodigy P2, Garmin RV760LMT w/BC-20 b/u cam

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Old 08-13-2015, 12:47 PM   #3
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Join Date: Mar 2015
Location: N. Illinois
Posts: 587
I got mine day before yesterday. No charge. Took all of 10 minutes to replace.
2016 Flagstaff 27VRL Emerald
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2014 GMC 2500HD CC 4X4 6.0L
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