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10-26-2014, 01:16 PM
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#1
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Member
Join Date: Feb 2013
Posts: 77
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Check your roof
We have a Rockwood Signature Ultra Lite 8329ss with the diamond package. My son got on the roof today to help me put the cover on and discovered that the calking between the nose cover and the rubber roof is cracked to where water can get in.
I noticed some water on the floor the last time we camped but the windows were fogged up. I thought it was moisture from my c-pap machine. Now it looks like water has leaked in.
Will be calling the dealer tomorrow. Need them to send a mobile repair unit to come down to make the repairs.
We have only had the unit six months.
So check your roof.
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10-26-2014, 08:27 PM
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#2
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Senior Member
Join Date: May 2008
Location: Fraser, Michigan
Posts: 329
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Our 2008 Surveyor had the same problem. In June there were no leaks. When I brought it home in August to get ready for a trip I found water leaked in from the exhaust fan in the bathroom. I got on the roof and found all the caulking cracked on the entire roof and on all the vents. The caps on the vent pipes were so brittle they fell apart when I touched them. I washed the roof every year but never thought about checking the caulking etc. I learned a good lesson. I re-did the dicor and replaced the vent caps and one sky light cover. All is good now and i will check on the caulking etc each year now.
__________________
Jim & Kathy
Bailey, waiting at the Rainbow Bridge
Gracie, a rescued Beagle
2007 Chevy Tahoe
2008 FR Surveyor 233T
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10-27-2014, 10:04 AM
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#3
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AKA: 'tiredTeacher
Join Date: Jan 2013
Location: Richmond, Virginia
Posts: 1,045
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Quote:
Originally Posted by psrujak
We have only had the unit six months.
So check your roof.
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Roof manufacturer says check it twice a year to keep warranty in force. Since I don't do roofs, I have my dealer (where the trailer is stored) to do it for me.
__________________
Wright and Penny
(with Fitz and Lizzie, the camping kitties)
Richmond, Va.
2010 Tundra 4X4 5.7L V8
2014 Rockwood 2604WS
Life is a cruel teacher. She gives the test first; the lesson then follows.
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10-27-2014, 01:36 PM
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#4
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Member
Join Date: Feb 2013
Posts: 77
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The dealer is sending me a tube of calking. Would be a $250 Charge for them to come 45 miles to put the calking on. Had to take pictures for them to cover the calking.
I could take to them for repairs but not till the end of Nov. I will do it myself.
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10-27-2014, 10:26 PM
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#5
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Senior Member
Join Date: Sep 2014
Location: 4 corners
Posts: 117
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Thanks to this thread, I checked my roof today and found a one inch spot on the front cap seam that was suspect and should probably be re-caulked.
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10-29-2014, 08:29 AM
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#6
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Junior Member
Join Date: Nov 2010
Posts: 15
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Had the same thing happen with our 8280WS, had it for 9 months and only used it twice on short trips of 20 miles. Ours was leaking at the rear seam where the roof and back wall meet. It's now been 3+ years and we've had no further problems, knock on wood.
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10-29-2014, 08:39 AM
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#7
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Senior Member
Join Date: Sep 2011
Location: Komoka Ontario
Posts: 2,680
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Quote:
Originally Posted by psrujak
The dealer is sending me a tube of calking. Would be a $250 Charge for them to come 45 miles to put the calking on. Had to take pictures for them to cover the calking.
I could take to them for repairs but not till the end of Nov. I will do it myself.
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I would have been claiming warranty on a six month old unit.
__________________
"Well that didn't go as expected"
2015 Chev 2500HD Highcountry Duramax
Cedar Creek Silverback 33IK
Donald&Casey cairn terrier
Rest in Peace Mary my darling wife.
Scottish by birth Canadian by time.
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10-29-2014, 08:42 AM
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#8
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Senior Member
Join Date: Aug 2014
Location: Texas
Posts: 1,162
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Same thing on my new 2014 Palomino Columbus 5er we have had it 3 months. I caulked it using Geocel Advanced RV EPDM roof sealant. I didn't want to take it back to the stealers for repairs they aren't good at to start with.
__________________
2014 Palomino Columbus 3650TH
435AH 12V VMax Charge Tanks, 520 watt Monocrystilline Solar Array, Morningstar MPPT TS-60 CC,Morningstar Remote,Cotek True Sine Wave Inverter,Cotek Remote Controller,50amp Progressive Hardwire Surge Protector
2015 Dodge 3500 6.7L 4X4
2011 CanAm Commander XT 1000
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10-29-2014, 08:46 AM
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#9
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Senior Member
Join Date: Sep 2014
Posts: 291
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I had my mini light in, for a separate warranty claim, and asked tech to check out the roof. He said he would take a look, but if it needed anything, it was not covered under warranty. I bought it new 7 weeks ago.... luckily, there are no problems with the roof, but that policy really stinks.
__________________
John and Linda
2016 Rockwood 2604WS
2017 Ram 3500 CTD SRW
2016 - 47 nights
2017 - 47 nights
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10-29-2014, 09:10 AM
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#10
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Senior Member
Join Date: Mar 2013
Location: Richmond, KY
Posts: 207
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7 weeks old and the roof not covered. I would call BS over that one.
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10-29-2014, 09:16 AM
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#11
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Senior Member
Join Date: Sep 2014
Posts: 291
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This dealer has been wonderful so far, and I didn't even buy from them. The only way they'll make money off of me at this point, would be through warranty work.... so he's prob telling the truth.
I shopped on the internet and found a great deal. My dealer then helped me find a FR dealer in my area that could help with warranty work. So far, so good. The local dealers handling Rockwood are corporate stores, so I'm pretty happy with the current arrangement. I'd much rather deal with smaller family run establishments.
__________________
John and Linda
2016 Rockwood 2604WS
2017 Ram 3500 CTD SRW
2016 - 47 nights
2017 - 47 nights
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10-29-2014, 10:04 AM
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#12
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Senior Member
Join Date: Dec 2012
Location: Durham, NC
Posts: 3,188
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Less than 2 years old. It is at the dealer and I will have to see if warranty will fix it. The 2nd year warranty runs out 12/3/14. First response from FR was it is "normal". I am not buying that. We had a Class C with the same type roof for 5 years and never saw this.
__________________
Tom & Renée
Durham, NC
2021 Jayco Class C model 27U
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11-04-2014, 02:25 PM
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#13
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Member
Join Date: May 2014
Location: Kansas
Posts: 72
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We have the 8289WS Diamond Package and just got ours winterized. Dealer checked our roof and apparently have the same issue as everyone above. Had to do some chalking. We had to pay for the tube of chalking. Another thing we found out was that the rod in the hot water heater had to be replaced. It apparently rots if in hard water and we should plan on replacing it every year. $15 item. The awning that is over on the dining room doesn't fit snug against the wall when closed. Dealer said they are all like that and couldn't do anything. I don't know if I buy that or not. It hasn't caused any trouble just doesn't look correct.
With that being said, overall we are happy with our unit.
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11-04-2014, 02:46 PM
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#14
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Moderator Emeritus
Join Date: Oct 2014
Posts: 1,024
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Quote:
Originally Posted by KathyEd
We have the 8289WS Diamond Package and just got ours winterized. Dealer checked our roof and apparently have the same issue as everyone above. Had to do some chalking. We had to pay for the tube of chalking. Another thing we found out was that the rod in the hot water heater had to be replaced. It apparently rots if in hard water and we should plan on replacing it every year. $15 item. The awning that is over on the dining room doesn't fit snug against the wall when closed. Dealer said they are all like that and couldn't do anything. I don't know if I buy that or not. It hasn't caused any trouble just doesn't look correct.
With that being said, overall we are happy with our unit.
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Thanks for the "check your roof" reminder...I got up on mine and checked over every nook and cranny...all looks tighter than a ducks butt!! :-)
That doesn't sound right....both the awning and the side attachments should fit flush when retracted.
Can you post a picture?
__________________
Rick & Karen
(Retired USAF, MSgt)
Monument, Colorado
8-year Travel Trailer RVers
2013 Forest River Rockwood Ultra-Lite 2904SS
2014 Toyota Tundra Maxcrew SR-5 TRD 4x4 (with Firestone airbags in the rear)
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11-04-2014, 03:01 PM
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#15
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Member
Join Date: May 2014
Location: Kansas
Posts: 72
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Quote:
Originally Posted by ColoradoRick
Thanks for the "check your roof" reminder...I got up on mine and checked over every nook and cranny...all looks tighter than a ducks butt!! :-)
That doesn't sound right....both the awning and the side attachments should fit flush when retracted.
Can you post a picture?
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That is what we thought as well. I don't have a picture but if I get one I'll post it.
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11-04-2014, 03:16 PM
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#16
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Member
Join Date: Feb 2013
Posts: 77
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Here is a picture of the crack.
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11-04-2014, 03:37 PM
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#17
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Senior Member
Join Date: Oct 2011
Location: Palm Coast FL
Posts: 746
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Caulking could be claimed but the dealer will charge for travel time/mileage to do a "warranty repair". If he took it in, they would do it no question but at their timeline. A tube of caulk - I'd do it myself just to be able to say "It's done, and done right". And it would be done NOW.
__________________
Brenda and John
'14 Ram 3500 MCSB 6.7L HO PullRite 16K S/G, Grey Columbus 320RS Camped '14 - 146 days/'15 - 196 days
USN-EOD(Ret), Master Chief, 30 yrs,
Master Blaster of the Navy
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11-04-2014, 10:26 PM
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#18
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Member
Join Date: Feb 2013
Posts: 77
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It was a warm day today so I calked the cracks today. Supposed to rain tonight so we will see.
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11-05-2014, 12:15 AM
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#19
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Senior Member
Join Date: Jul 2009
Location: Elk Grove, CA.
Posts: 285
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Check my roof twice a year for cracks in the chalking. Can't remember the last time i went up to check and didnt need to chalk something.
Great preventive maintenance!
__________________
Bill
2020 GMC Duramax-3500HD 4x4 CrewCab
B&W Companion 25K Fifth Wheel Hitch
2010 Wildcat 28RKBS (West Coast Model)
56 Gallon Titan Tank
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11-10-2014, 10:31 PM
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#20
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Canadian Member
Join Date: Feb 2012
Location: Eastern GTA, Ontario, Canada
Posts: 6,229
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I covered all the caulking on the roof of our Roo with Eternabond tape. Will do it on our next trailer, too. IMO it's worth the cost for the peace of mind.
__________________
2023 Rockwood Signature 8262RBS
2016 Ford F-250 XLT SuperCrew, 6.2L, 4x4, 6'9" bed
2019 Rockwood Signature 8290BS (2019 - 2022)
2011 Rockwood Signature 8293SS (2015 - 2018)
2010 Rockwood Roo 23SS (2012 - 2014)
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