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Old 08-14-2011, 06:38 PM   #11
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dogz sent you a private message !!
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Old 08-14-2011, 07:25 PM   #12
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......... and are moving the double-axles back 8 inches on the frame. .......
BigRed, glad to hear they are taking of you.

I'm not sure how much of a difference it will make, but you may want to check your tongue weight when the tt gets back.
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Old 08-14-2011, 07:44 PM   #13
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I too would like the phone number. I had another issue and got a return call from I believe "Bob". When I returned the call he was on vacation for the week and his meesage was to call back in a week. Unfortunately for me my cell took the call and I thought the number was saved...it was not. Don't want to go through the e-mail forum again Proud owner of a 2012 Grey Wolf 25bh Thanks!
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Old 08-14-2011, 08:24 PM   #14
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Doug is also the person that help us with repairs to our 2011 Forest River V-lite 30WRLTS. The trailer had a crack in the right side at the living room slide. Doug was super and great to work with. I was not happy with the dealer that sold me the trailer but I was very happy with the way the repairs were handled by Forest River and Doug. He is definitely the man to contact with any major repairs like this.
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Old 08-14-2011, 08:50 PM   #15
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We never went through the dealership........called Forest River's Customer Service number and they gave the number to the Warranty managers office at the Rockwood/Flagstaff (they also manufacture the V-Lite model for V-Cross) Division of FR. The number and contact is different for each Division. We were taken care of with only one call to Forest River. We've contacted by e-mail since then. Very happy with the response time and the end result of getting our camper back to Forest River!
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Old 08-14-2011, 09:00 PM   #16
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We never went through the dealership........called Forest River's Customer Service number and they gave the number to the Warranty managers office at the Rockwood/Flagstaff (they also manufacture the V-Lite model for V-Cross) Division of FR. The number and contact is different for each Division. We were taken care of with only one call to Forest River. We've contacted by e-mail since then. Very happy with the response time and the end result of getting our camper back to Forest River!
V lite & V cross are two different trailers. Youroo!!
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Old 08-16-2011, 07:45 AM   #17
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wow cracks in the walls must be a common problem we also found a crack in that same spot on our 8313SS
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Old 08-16-2011, 06:59 PM   #18
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I was really getting concerned when I started reading about all these Windjammers cracking. My wife and I bought a 2011 3065W and have had 40 days of issue free camping... Day 41... not so good.
I took a look and sure enough... I have a crack.
It really sucks because this TT is now our home. We sold our home in Ohio and planned to travel for a year before putting down roots elsewhere. Looks like there'll be an interruption in these plans now .
Doug will be getting a call tomorrow along with this pic.
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Old 08-17-2011, 06:43 AM   #19
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Steve,sorry to see this,good luck at the Factory. They will prob tell you to use it until they can get it in for repair,looks like there are a few ahead of you. Have a good time in Mi. Maybe you got (Rally Rash) from me at the (Tadpole Rally)! Youroo!!
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Old 08-17-2011, 06:53 AM   #20
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Man.........didn't mean to open the flood gates! Well, I guess they were right when they said they had a design problem! Also everyone I've talked to has had nothing to mention wrong with any other part of the camper. All and all they've been great ! At least they're fixing them! Hope they don't rush mine threw now that they have several to repair now.
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