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Old 07-12-2013, 11:50 PM   #51
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Doosterhouse--sorry to hear about your situation. I feel your pain. There has to be other issues with all these cracks. Some are at the back, some toward the front. I've heard it was because of axle placement, now bad welds and stabilizer jacks. Like you, I'm just glad Forest River is stepping up to the plate and working with their customers.
Good luck and keep us posted.
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Old 07-19-2013, 04:22 PM   #52
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Off to Table Rock Lake in southwestern MO for the weekend and then the trailer gets taken back to the dealer Monday so FR can pick it up next week for its return to the factory.
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Old 07-26-2013, 11:47 AM   #53
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Got an email from Forest River Warranty Dept. this morning and my trailer made it back to the Indiana Service Center. So far, everything has gone as promised and Forest River has been great about handling this. Thanks Deb!
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Old 07-30-2013, 12:34 PM   #54
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Can someone give a phone or email address please for warranty @ Forrest River thanks!!
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Old 07-30-2013, 09:29 PM   #55
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dschacht@forestriverinc.com First name is Deb. I know she works with Rockwood. Not sure about other brands but should be able to direct you in the right direction.
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Old 07-30-2013, 09:31 PM   #56
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Quote:
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dschacht@forestriverinc.com First name is Deb. I know she works with Rockwood. Not sure about other brands but should be able to direct you in the right direction.
Thanks!!!
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Old 08-13-2013, 06:15 PM   #57
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Email from Deb at FR this morning informing me the trailer work has been completed and is in the hands of dispatch to move the trailer back to Liberty RV where I can pick it up. Don't have a firm date yet but it shouldn't be very long. Camping Again! Yea!

Of course I haven't seen their work yet but am positive everything will be satisfactory. From the work order summary it looks like quite a project and a reference to Lippert adding some C-channel reinforcement. Anxious to see what that is. Very happy with the overall time line on the repair even with the Rally going on and the techs being out at the Fairgrounds.

YooRoo--I guess they didn't part my trailer out too much!
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Old 08-15-2013, 09:12 PM   #58
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The Windjammer is back at our local dealer fresh from the factory repair. We get to pick it up tomorrow afternoon. Anxious to see how the repairs look.
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Old 08-19-2013, 10:15 PM   #59
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Thank you Forest River! Trailer looks great and they even fixed a few odds and ends that were not part of the original problem. Actually want it to rain some so we can make sure the trailer doesn't leak. I'm sure it will be fine. It will be Labor Day weekend before we make a trip out and can't wait to be camping again.
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Old 09-12-2013, 03:38 PM   #60
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My 2011 Windjammer 3065WA is going off to FR for the crack issue as well.
I have cracks on both sides. They will be picking it up the week of Oct 14 and back 4 to 6 weeks later.
Just wondered how many others have had to send there TT’s back for this issue?
We love our Jammer but hate the cracks.
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