Please contact your factory directly. Since you live in Canada, I would contact their facility there if they have one. We went straight to the factory reps, in the US, when our V-lite cracked for the second time. They were very willing to fix the issue but we decided to just trade the unit instead and our dealer gave us a great deal on a 5th wheel.
Freddie & Linda
2015 Forest River Sierra 330RLS
2003 Dodge Ram 2500 4X4 Cummins Diesel
Days camped for 2016 - 46
Days Planned for 2017 - 118